Dobbies Garden Centres - Northampton Recensioni 471

TrustScore 4 su 5

4,0

Newport Pagnel Road, NN4 6HP Wootton, Northamptonshire, GB


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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Sta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good service even when the shop was very busy. The staff were friendly, cheery, helpful and genuine. We were buying a Christmas tree and have touched a whole forest of them, but they did not min... Leggi di più

Valutata 2 stelle su 5

This was probably the worst breakfast we have ever eaten. We sent it back once as it was luke warm, with hard fried eggs. Second attempt it was much hotter however one portion of baked beans tasted of... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

There are often problems in the cafe of no hot food as no chef available. Yesterday dish washer broken so no food again and coffee and cake served in paper cups and plates although afternoon tea custo... Leggi di più


Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Informazioni di contatto

  • Newport Pagnel Road, NN4 6HP, Wootton, Northamptonshire, Regno Unito

4,0

Molto buono

TrustScore 4 su 5

471 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 4 stelle su 5

I Love going to Dobbies.

I Love going to Dobbies.
Its one of the best Garden centres, it is very well stocked with fresh well looked after plants, shrubs & trees. Garden furniture, kitchenware, restaurant but unfortunately the last few times i have been, there havent been any meals. Sainsburys is also instore. Plenty of space to move around, also parking spaces.
Wish there was one nearer to where i live.

14 febbraio 2023
Valutata 3 stelle su 5

Disappointing restaurant

There are often problems in the cafe of no hot food as no chef available. Yesterday dish washer broken so no food again and coffee and cake served in paper cups and plates although afternoon tea customers had proper cups.

14 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Christmas gifting ideas

I came in to shop for some pretty Christmas decorations or Christmas candles as idea for a secret Santa gift. The shop looked beautifully Christmassy and the displays had lots of choices and various pricing for the decorations, There were much less choices for candles and these were more than my budget of £10.

6 dicembre 2022
Valutata 5 stelle su 5

Very good service even when the shop…

Very good service even when the shop was very busy. The staff were friendly, cheery, helpful and genuine. We were buying a Christmas tree and have touched a whole forest of them, but they did not mind and continued to provide a great service to a very undecided customer. We also signed up for the 'club' and benefited from a discount - which was great. The restaurant food was very good and good value for money too. We will continue to go back.

1 dicembre 2022
Valutata 5 stelle su 5

Fantastic santa experience

Just a few lines to say how amazing the staff,elves were at the Santa's grotto this year, took my 6 months old grandson to see Santa, the elves absolutely made it a memorable experience and Santa's was great with the little guy. Well done everyone

10 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Wonderful experience, thank you so much.

The restaurant staff especially Suzanne were super helpful with a last minute booking for afternoon tea, after our original venue was cancelled. They made our party of elderly residents and staff so welcome, they reserved a table that had suitable access and decorated it beautifully for Christmas, we even had crackers! They really saved the day and I am so grateful as our residents had a wonderful time. We will most diffinately book again. The food was superb and the service was brilliant. Thankyou guys.

9 dicembre 2022
Non scritta su invito
Valutata 2 stelle su 5

Don’t bother!

Useless restaurant,have complained direct but no reply at all,waited 40minuets plus for two coffees and cake using all our lunchtime.
Attitude if staff is not appropriate with lots of head shaking,had definitely declined in service need a shake up of staff and stop the table service does not work

3 novembre 2022
Non scritta su invito
Logo di Dobbies Garden Centres - Northampton

Risposta di Dobbies Garden Centres - Northampton

Hi, Thanks for your review. I am sorry to hear that you were disappointed on your recent visit to your local restaurant. I have sent you a request for some more information, so I can forward your feedback to the relevant management team to bring this issue to their attention. Best wishes, Karen

Valutata 1 stelle su 5

Absolutely hopeless

Absolutely hopeless, waited over half an hour for three coffee's and two fruit scones.

Told we were next after a 15 minute wait, not true, had to wait a further 15 minutes.
Order had been deleted from the electronic screen!

Very, very understaffed.........

Would definitely not recommend.

20 novembre 2022
Non scritta su invito
Logo di Dobbies Garden Centres - Northampton

Risposta di Dobbies Garden Centres - Northampton

Hi, Thank you for taking the time to leave your review. I am sorry to hear that you were unhappy with the service on your recent visit to your local restaurant. I have sent you a request for some more information so I can forward your feedback to the relevant management team. Best wishes, Karen

Valutata 1 stelle su 5

Terrible service

Visited Dobbies for the first time for an afternoon coffee with my wife and mother.
Long queue as restaurant was extremely busy.
Queued for around 20 minutes and whilst waiting saw an advert for two cream scones for the price of one.
Placed the order and after around 10 minutes our hot drinks arrived but no scones.
Queried this with our waitress who said that there was a problem with the cream !! but she said that they would arrive soon.
Waited another twenty minutes by which time I observed several customers on tables nearby getting frustrated at the delay in their orders being served.
After another ten minutes I decided enough was enough and asked for my money back.
The lady on the till seemed surprised when I told her about my missing scones and the delay apologising for the poor service.
Interestingly another customer appeared beside me with the very same complaint asking for a full refund.
Sadly will not be going back.

13 novembre 2022
Non scritta su invito
Logo di Dobbies Garden Centres - Northampton

Risposta di Dobbies Garden Centres - Northampton

Hi, Thank you for your review. I am sorry to hear that you were unhappy with your recent visit to your local restaurant. I have sent you a request for some more information so I can send your feedback to the relevant management team for you. Best wishes, Karen

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