Patrick worked very hard to meet my needs. I ordered these coffee mugs for our church. We put them in a little gift bag with information about our church, a few pieces of candy, etc... we give these... Leggi di più
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Patrick worked very hard to meet my needs. I ordered these coffee mugs for our church. We put them in a little gift bag with information about our church, a few pieces of candy, etc... we give these... Leggi di più
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Robert has been very responsive to my needs. I needed a replacement of an item and he helped me research the items that I need and was able to place the replacement order quickly. The new product ha... Leggi di più
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I worked directly with Efren twice on my order. They were extremely helpful and patient as they worked with me to make some critical, last minute adjustments to our order. They took time to walk me th... Leggi di più
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Patrick Tubig with Discount Mugs was awesome to deal with. He has helped me for several years on my promotional items and he is always patient with me. This year I was having trouble with some fundi... Leggi di più
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Established in 1995, DiscountMugs has been one of the largest factory suppliers of drinkware in the United States. DiscountMugs offers a variety of coffee mugs, travel mugs, sports bottles, martini glasses, wine glasses, champagne flutes, beer mugs, and more…all available at tremendously low prices. Some of the reasons we feature the lowest prices in the promotional products industry, include: - Factory direct - Largest inventory - Print in-house - Import products directly We take great pride in our work and our facilities. Headquartered in Miami, Florida, Discount Mugs has been in existence since 1995 (starting with only six employees). Today, we close to 1000 loyal, dedicated, and knowledgeable employees that help facilitate every unique customized order that flows through our company. We count with 340,000 square feet of warehouse space and over 75,000 square feet of production space to hold our entire inventory and allow us to work with ample room to produce your orders.
12610 NW 115 Avenue, 33178, Medley, Stati Uniti
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Clemente is always to helpful and quick to answer my emails!

Risposta di DiscountMugs
Clemente Robert Ybanez is one of the best representatives for any organization I have ever worked with. He is professional, kind, competent, and always makes the experience very seamless. We have ordered with him several times and he consistently provides incredible support from beginning to end.

Risposta di DiscountMugs
We had some issues accessing our MugBucks and Patrick was very helpful!

Risposta di DiscountMugs
My customer service agent was very responsive to my needs and quickly helped me get my order placed. An extra discount meant I could get the number of items I wanted within my budget.

Risposta di DiscountMugs
Patrick Tubig Helped me place my order and great at it

Risposta di DiscountMugs
Quality products and great prices! Christopher worked very hard to help me find something I liked that would fit my budget. I have ordered from here before and I will definitely order from them again!

Risposta di DiscountMugs
Josephine was so helpful! We were unable to find our artwork from a previous order. She got it set up and I was able to reorder so quickly.
Thank you!

Risposta di DiscountMugs
Customer service was very helpful and did the ordering process for me. First proof wasn't to my liking but they quickly adjusted and got the design down to what I wanted

Risposta di DiscountMugs
Josephine was great and explained this very well!

Risposta di DiscountMugs
Patrick was friendly and very fast to help with what was needed. Received a call within minutes of sending an email request.

Risposta di DiscountMugs
Josephine was fantastic and helped get the order placed. She explained everything that I had questions on and I appreciated all she did.

Risposta di DiscountMugs
I ordered custom branded insulated mugs & water bottles and I am thrilled with the outcome. Both products are beautiful & well-made. I will be selling these as well as giving them as gifts to members of our studio. Best yet- the customer service I received was exceptional. My sales representative James was quick to connect with me via email & over the phone to make sure I was ordering exactly what I needed and ensured that I would get them in time for a fundraising event. The two orders arrived separately and James connected with me after each delivery to make sure they were received and I was happy with the products. I will absolutely be ordering from Discountmugs again. As a small business, these product orders are no small decision and I am so pleased with my investment. Thank you Discount Mugs!

Risposta di DiscountMugs
Excellent Customer Service and Sales.
I needed assistance in a reorder and my account didn't have my past orders listed on it. However, customer service directed me to sales and I got my former orders pulled back up for a re-order. And they allowed for rush shipping as well.

Risposta di DiscountMugs

Risposta di DiscountMugs
I had a question about a product and connected with Jemmely over live chat. She was super helpful, quick, and knowledgeable. I was able to resolve my questions and place the order quickly.

Risposta di DiscountMugs
Patrick is excellent to work with! He took our order request, provided the best recommendations for our needs, and fulfilled in time for our quick turnaround request.

Risposta di DiscountMugs
Henry the representative who took my order of coffee mugs was excellent..we had a timely delivery and the products were great.They provide good customer service which makes it easy for first time buyers to navigate the purchase process..

Risposta di DiscountMugs
DO NOT USE! I placed an order in December, they made a minor mistake and offered to fix it (great) but these shirts were needed for a nonprofit MLK Event for kids, so I made sure to tell them I could have them no later than January 19th. I received the tracking information today and they will not be here until after the event.
I communicated with customer service on an almost daily basis letting them know the deadline but they disregarded that information after promises and assurances that they would be here. I even offered to cancel the order so I could go to another company, which I was told there was no need for. I spoke to someone today who told me there was nothing they could do, so now I have 100 children coming to an event without the swag that was advertised in our outreach.
Completely disappointed and frustrated over every single aspect of this transaction.

Risposta di DiscountMugs
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