Dial A Dog Wash Recensioni 

What can we say ! Dave from dial a dog wash Wolverhampton is a legend ! He’s made our big German shepherd smell lovely ! Fantastic service ! Will DEFINITELY be using dave again . It was just so easy ?!!! 😎 Thankyou to dave and the team x Jamie and Lauren

DO NOT use this company, they are extremely poor. The groomer who works in the Stoke On Trent area, Diane Caddy is really poor, distresses your dog and she doesn’t wash them properly. Diane spent just 15 minutes grooming my small dog, when my dog came back in, she was soaking wet and was still very smelly. She also cut one of her nails far too short and made her bleed. My dog was extremely distressed and was barking for a period time, this is unlike my dog as she rarely barks, she was also sick. When I contacted Diane to advise I was not happy, she disregarded what I had to say and refused to return my money, so basically I paid her for nothing and now I need to get another groomer in to wash my dog properly. I complained to Dial a dog Head Office and got a really poor response from the Managing Director, he just fobbed me off and said I need to take it up with Diane. This company are disgraceful, please don’t trust them with your pets.

Claire is amazing, keeps my dog Vinnie calm and happy while he has his wash and dry. Always a pleasure to deal with her.

So happy with this groom. Our Fox Terrier is very nervous and gets stressed with grooming but Mike and Julie from DDW Warrington we’re brilliant with him .. definitely recommend 😊

Our 5 month old Golden Retriever Cooper had his first groom today with Natalie and she was absolutely brilliant with him.
He gets nervous of new sounds and she reassured and cuddled him throughout. I can not believe she managed to trim his feet and do his nails without him fussing, he really trusted her.
He looks amazing, feels soft and smells incredible.
Really pleased with this home service, will definitely be recommending Natalie to our friends, it is clear she loves dogs and knows what she is doing. What an asset to your brand.

HALF STAR IS MORE ACCURATE. Contacted the company on numerous occasions and got nothing in response, as a last resort I contacted them via social media, and hey presto a reply asking what type of dog and what area and what day I prefer and they will check their diary, I sent the details and got no response. I am a returning customer, at my old address my dialadogwash-staffordshire groomer was named Donna, and she was phenomenal, an absolute pleasure to know, her service was impeccable. I'm beginning to wonder if dialadogwash-crewe actually exist???

Terry and his team (North Herts) are brilliant! Trustworthy and reliable. They are dog people which always helps!
Terry knows each dog comes with their own personality and he moulds to this, our dogs also have their own challenges and he adapts to their needs whilst putting them at complete ease (which isn’t an easy task when we have 4 bullys!) I have complete confidence when they are in his care.
It shows in our fur babies how great they feel after a good clean which is lovely to see. Would highly recommend Terry and his team!

Really friendly and great customer service,been getting my dog done for a while.Always a great groom and my dog always smells amazing after, I also like the fact you keep in contact with me

Weve had Anthony from dial a dog wash Swansea for over a year now and were so happy we found him, not only is he an amazing groomer, the best! hes a great person and will always help with advice. Top top guy!

Awful my dog had a full groom today (no clipping as he’s a doberman) and has been handed over covered in blood underneath his neck, and chucks out of his ears. No tools used apparently

Suzy looked after my two girls Sooty and Sweep with such beautiful care and attention. They looked stunning when she had finished grooming them.
Always on time. They look forward to seeing her too.
Highly recommend her.
Thank you Suzy. A grand job done. They love the bows.

Rebecca certainly knew what I wanted with Meg.....she now looks like a puppy again! Rebecca was bang on time and with it being her 1st time shaving Meg I invited her to meet her. Rebecca was great with Meg even though Meg was a little reluctant to go with her to the van.....I think she must have remembered the van from the last time she was in it!! Well done Rebecca! 👏

I love to support small businesses and have stuck with my franchisees for a couple of years. Despite having appointments being cancelled because it’s too hot, too cold, and them changing areas. But today was the limit. They cancelled last appointment and could fit me in for another 6 weeks. Having waited for them they’ve cancelled again.
Their grooms are great but don’t expect reliability.

It's a franchise so each person is different but I live in bacup and use Carly. I can not vouch for the others but Carly is amazing. My dogs are large and nervous and she did an amazing job.

Used this company for years, and I mean at least 13 years.
The lady in our area sold her business, she was absolutely brilliant, very caring, passionate about the pets, professional etc.
She sold her business in 2021.
Since then the service has been dismal. Often no shows, not even a text to say why . I tried to call head office but that’s equally as bad. It’s probably easier getting through to the afterlife.
Will NOT be using these again.
I’ve found a local place which takes big dogs. Granted it’s less convenient having to take my dogs there, but at least they are professional & run their business like a business!!!
I have zero idea how these franchisees expect to make a living if they can’t even be bothered to put any effort in.
Head office, equates to the same. Unprofessional & don’t deserve to call themselves a business.

I have contacted a few times with late responses. Reply's we're short, upon response I was told slot was no longer available. There was no offer of any other slots, leading to me to send another message asking "is there any available slots?"to which I have had no reply.This is my second experience with this company and both times received the same service. I do find this poor customer service and unhelpful with no room to accommodate the customer.Offering one slot is unrealistic and then not responding unprofessional. I don't recommend this company and it shouldn't be this hard to arrange something so simple, with the whole process taking a week and still nothing arranged.

Used the call back feature,no call back. Tried phoning Sarah Rodgers Rogers who runs the Smethwick area on her landline and mobile service and had no reply. Complete water of time and effort. Do not bother with this service.

NOT qualified dog groomers,
Just cut bits off my dogs, 3 dogs, not sure washed or dry shampoo, loads of problems,
Will not be using again !!

Lorna from DADW Truro, met with Teddy a lively cockapoo yesterday. Teddy doesn’t go easily to other dog groomers but Lorna was so gentle and good with him,. A fabulous haircut and clean shiny teeth. Next appointment already on the calendar x

Craig either turns up late or doesn’t show at all! Don’t waste your time and find a better more reliable dog groomer.