My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Michael in the Warrington store was helpful, identifying the ranges that might suit my needs. Julia on the telephone was very helpful, explaining the various insurance options and delivery timescale... Leggi di più
L'azienda ha risposto
We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... Leggi di più
L'azienda ha risposto
I had such a lovely experience at DFS from start to finish. The whole process was so relaxed, stress-free and enjoyable. Sam, who looked after me, was absolutely brilliant. Friendly, knowledgeab... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, Regno Unito
- 0333 999 9778
4,9
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The staff were great particularly Dan…
The staff were great particularly Dan who guided us through the procedures we didn’t feel pressured and quickly made our minds up
30 aprile 2026
Risposta di DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Stress free
Just easy, stress free (even when shopping for a sofa with a 3 year old) Sam was engaging knowledgeable and patient. Second sofa brought from the same dfs honestly couldn’t have been easier. The customer focused approach was 100%
5 maggio 2026
Risposta di DFS Furniture - Warrington
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
helpful staff good experience
4 maggio 2026
Risposta di DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service and the…
Excellent customer service and the staff were great and friendly. Sam was a joy to talk to. Very knowledgeable and helpful.
4 maggio 2026
Risposta di DFS Furniture - Warrington
Good afternoon Lyndsey,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely staff very helpful with advice…
Lovely staff very helpful with advice and information
3 maggio 2026
Risposta di DFS Furniture - Warrington
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We spoke to sam in the Warrington…
We spoke to sam in tbe Warrington branch. She was really helpful shown us different options ..talked through the process didnt force upsells on us.
No sales reps jumped on us ( i dont like that ) the staff let us browse untill we approached them
2 maggio 2026
Risposta di DFS Furniture - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Warm and friendly staff with excellent…
Warm and friendly staff with excellent customer service and product knowledge, Maria was absolutely brilliant!!
2 maggio 2026
Risposta di DFS Furniture - Warrington
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Georgia really raised the bar for…
Georgia really raised the bar for customer service, super experience all round!
2 maggio 2026
Risposta di DFS Furniture - Warrington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Cathy the sales advisor was very…
Cathy the sales advisor was very helpful and very lovely xx
29 aprile 2026
Risposta di DFS Furniture - Warrington
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
On our arrival we were greeted straight…
On our arrival we were greeted straight away. We were advised to have a good look around, if we needed help to ask. Having looked at a number of sofas. We were unsure of what would fit. On asking, Darren/Dan he took the time to listen to what we wanted. Helped with measurements. Finally settling on the sofa we wanted.Very friendly, knowledgeable service.
29 aprile 2026
Risposta di DFS Furniture - Warrington
Good afternoon Mark,
We are really grateful for your kind words and for sharing your experience in our store with Dan. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Warrington
Good morning Philippa,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Quality furniture with
Lots of choice, friendly and helpful staff ready to help without being pushy.
28 aprile 2026
Risposta di DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mike was very friendly and helpful
Mike was very friendly and helpful, we really appreciated how detailed he was! Thank you for helping us get our perfect sofa! 😁
26 aprile 2026
Risposta di DFS Furniture - Warrington
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Kathy was very helpful
Kathy was very helpful , as always .We have been helped by Kathy everytime we have bought our sofas from Dfs and she is very helpful , open and friendly and gives us all the options for our purchase
25 aprile 2026
Risposta di DFS Furniture - Warrington
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Brilliant experience today
Brilliant experience today! This is our 5th couch from DFS! Sam did a great job explaining everything. We look forward to delivery. Well done Sam!
25 aprile 2026
Risposta di DFS Furniture - Warrington
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Warrington
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Mike was amazing!
Mike who served us today in the Warrington branch was super helpful, was full of recommendations for our new sofa and also helped us with measurements, he explained everything with use ease and didn’t make us feel overwhelmed at all. We walked away with a dream sofa and it was all down to Mike! Absolutely credit to the branch! Thankyou so much Mike!
24 aprile 2026
Risposta di DFS Furniture - Warrington
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Service today was brilliant-from the…
Service today was brilliant-from the moment we entered the store the help given to us was really good and made us at home and not pressured-we are especially grateful to Sam who went through everything with us giving so much information and help-she was great -a credit to the company-a future manager in Sam - thank you
23 aprile 2026
Risposta di DFS Furniture - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.