DFS Furniture - Torquay Recensioni 

3637
TrustScore 5 su 5

4,9

Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The lady who served us was friendly and helpful. She made us feel valued as customers and was clear and professional about the product. She gave us all the information needed quickly and effectively,... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Regno Unito

  • 0333 999 9848

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3637)

96.066 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Very polite, very professional and helpful, they didn't follow you around and bug you, just left up to make our own decision. PS coffee was great! Our staff member was Billie and she was lovely

23 maggio 2026
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Risposta di DFS Furniture - Torquay

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Excellent service. Helpful assistant. Good range of product.

21 maggio 2026
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Risposta di DFS Furniture - Torquay

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Went to look and buy a new sofa

Went to look and buy a new sofa! The two ladies that came to us were so helpful. The last lady who dealt with ys properly and to purchase the sofa was just so helpful, even went and got us coffee (which were the best lattes my father in law and myself had) Willie you were just great, the whole experience with yourself, from showing us the different ranges and fabrics to going through the whole purchase with you was very fast and efficient. So thank you!

20 maggio 2026
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Risposta di DFS Furniture - Torquay

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Alison at the Torquay branch

Alison at the Torquay branch was one of the nicest, most attentive people we have ever met. There was nothing she wouldnt do to make our visit to DFS an enjoyable and constructive experience. Prtofessional, calming, empathetic. Just great.

20 maggio 2026
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Risposta di DFS Furniture - Torquay

Hello Betty,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

The staff member, Mike was incredibly helpful and supportive. He explained each stage of ordering my new sofas. He was polite and professional throughout.

19 maggio 2026
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Risposta di DFS Furniture - Torquay

Good morning Cheryl,

Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great Staff Easy Process

easy enjoyable process from trying all the sofas, chairs, messing all the pillows up. Looking forward to delivery, thank you for your help fun afternoon.

18 maggio 2026
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Risposta di DFS Furniture - Torquay

Good morning Debra,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very good service from Darren

Very good service from Darren, with good knowledge and support.

18 maggio 2026
Logo di DFS Furniture - Torquay

Risposta di DFS Furniture - Torquay

Good afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Went into the shop looking for inspiration

I popped into the shop looking for inspiration, greeted by Alison. On wandering around I came across a beautiful sofa and accent chair, and decided to purchase (plus other items). The service provided by Alison was extremely helpful, polite and professional - a great ambassador for the company.
All round, I am more than happy to recommend DFS.

15 maggio 2026
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Risposta di DFS Furniture - Torquay

Good afternoon Elaine,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We came in to the store and was made…

We came in to the store and was made very welcome. A member of staff came up and helped us thought the process of our purchase. She was very friendly and helpful, everything was explained and a clear manner. It was very straightforward.

17 maggio 2026
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Risposta di DFS Furniture - Torquay

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great service

Darren was very helpful right from our first visit to DFS, he helped to make sure the sofa we wanted would work in the room. He wasnt pushy and actually advised we dont order the sofa yet as didnt have a moving date. On our second visit we asked Darren for help again. He spent alot of time with us, moving rugs and coffee tables from around the store so we could see how it would work with our new sofa and nothing was to much trouble. He was very helpful and definitely made our sofa shopping experience alot easier.

16 maggio 2026
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Risposta di DFS Furniture - Torquay

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Went above and beyond nothing was to…

Went above and beyond nothing was to much trouble.

6 maggio 2026
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Risposta di DFS Furniture - Torquay

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

The staff were very helpful in making…

The staff were very helpful in making sure I got the best deal for what I was looking for and explained how to look after the material of my chosen sofa.

16 maggio 2026
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Risposta di DFS Furniture - Torquay

Good morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful and informative staff.

Very helpful and informative staff.
Wide variety to choose from.
10 out of 10.

16 maggio 2026
Logo di DFS Furniture - Torquay

Risposta di DFS Furniture - Torquay

Good morning Andrew,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The staff in the Torquay store were…

The staff in the Torquay store were knowledgeable and gave great customer service. Particularly our sales person Darren, he really seemed to care thay we got the right furniture for our needs. Thank you, we will be back in the future.

15 maggio 2026
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Risposta di DFS Furniture - Torquay

Good morning Kimberley,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very friendly and asked if we needed…

Very friendly and asked if we needed help and we said we were just looking at the moment. Kept interacting with us but not pushy.

15 maggio 2026
Logo di DFS Furniture - Torquay

Risposta di DFS Furniture - Torquay

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

It was very good

It was very good. The staff were very helpful and nice. The service was excellent and the furniture choice amazing.

15 maggio 2026
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Risposta di DFS Furniture - Torquay

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

The assistant Lily was excellent in…

The assistant Lily was excellent in explaining the whole process from looking around the showroom to the final sale se explain everything thoroughly and was very pleasant and professional to deal with.

14 maggio 2026
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Risposta di DFS Furniture - Torquay

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Went into DFS Torquay

Went into DFS Torquay, knew what we wanted and within 30 minutes order was placed after member of staff showed us all details of furniture we picked.
Excellent service so well done to Lilly and Darren for their help.

14 maggio 2026
Logo di DFS Furniture - Torquay

Risposta di DFS Furniture - Torquay

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lilly and Darren.

Kind Regards,

Jordan
DFS Customer Support

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