Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... Leggi di più
L'azienda ha risposto
Great customer service, Lawrence was really helpful he is spoke through everything and allowed us time to consider, provided a tape measure so we could check measurements, some times sales people make... Leggi di più
L'azienda ha risposto
We firstly went into DFS on 25th. Lawrence greeted us and allowed us to browse at leisure. He pointed out which sofas were available in the required colour and gave us prices and delivery details.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Toneway, TA1 2BB, Taunton, Regno Unito
- 0333 999 9802
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Staff were really helpful
Staff were really helpful, didn’t at any point feel rushed or pressured but they were always on hand to answer questions. Nice easy sales experience. Great customer service!
8 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good quality sofas
Good quality sofas, value for money and speedy delivery. With staff being friendly and helpful . Thank You.
31 luglio 2026
Risposta di DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Taunton
Hello Claire,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Alan was so helpful and a credit to DFS…
Alan was so helpful and a credit to DFS I had great service and he explained everything really well thank you it was a pleasure to purchase my new sofa
7 agosto 2026
Risposta di DFS Furniture - Taunton
Hello Judith,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The person I saw at Dfs was very…
The person I saw at Dfs was very helpful and gave me all the information I needed to know
7 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
No pushy sales talk only discussed my…
No pushy sales talk only discussed my requirements.
5 agosto 2026
Risposta di DFS Furniture - Taunton
Hello Glenn,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
professional and nice staff
professional and nice staff, even though I confused him with my questions until I decided,
4 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service!
We were greeted by a very helpful member of staff who made the transaction very easy and pleasant
28 luglio 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Lawrence was professional
Lawrence was professional, polite & informative. He wasn’t pushy at all which we appreciated. Great customer service.
4 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Alice was so nice very professional and…
Alice was so nice very professional and exceeded above to make us comfortable and happy with are purchase,would definitely recommend Taunton DFS to friends and family.
1 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great service
Great service. Really thorough and helpful throughout. Very happy overall.
3 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sean
Sean, our sales person was extremely polite and friendly. Not pushy, which is a pet hate of mine. Very informative in explaining to us everything in detail.
2 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Informative Sales Person
The shop is well laid out. We kind of knew what we wanted but still enjoyed looking at the other options. Lawrence (sales person) was there when we needed him and answered all questions we had regarding the product. Very good shopping experience.
1 agosto 2026
Risposta di DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lawrence.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Plenty of choice, speedy service
There was a lot of choice in style and then once we had selected a style, there was a good options of fabrics and colours. Lawrence was helpful and because we were not doing the interest free credit, ordering was quick and simple. Look forward to receiving my sofas.
1 agosto 2026
Risposta di DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Prompt attention and service given with…
Prompt attention and service given with good advice.
Thanks
Mala
1 agosto 2026
Risposta di DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lawrence was awesome
Lawrence was awesome, not too pushy. Very friendly and explained everything. Asked if we needed to know anything else but he had answered everything. He's a credit to the Taunton branch.
31 luglio 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Took my money but then cancelled my…
Took my money but then cancelled my order. I’m still waiting for my refund. Quick enough to take money very slow in putting it back. Would not recommend this site.
30 luglio 2026
Risposta di DFS Furniture - Taunton
Good afternoon Mitchell,
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made. As with any retailer, refunds can take up to 10 working days to be received once raised.
Kind Regards,
Holly M
DFS Customer Support
Customer service was outstanding
Customer service was outstanding. I also liked the fact there was no hard sell but Sean was very interested in making sure the couch was right for me and my needs.
30 luglio 2026
Risposta di DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Great experience - DFS Taunton
I've forgotten the staff members name, but he was very helpful when called upon. Didn't float or bother us while we browsed and gave lots of information when we were ready to go ahead with a purchase. Went for a very specific style of sofa and was very pleased with the options.
30 luglio 2026
Risposta di DFS Furniture - Taunton
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
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