DFS Furniture - Swindon Recensioni 

4280
TrustScore 5 su 5

4,9

Wootton Bassett Road, SN5 8WF Swindon, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just placed an order at DFS Swindon and wanted to share how great the sales experience was. The sales advisor was absolutely fantastic. He was friendly, informative, and gave me tailored advice wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shaun was very helpful in guiding me through all the details of my purchases. He made everything about my order easy to understand what each item would cost after reductions and possible delivery timi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The first time I visited the store at Swindon, Pina greeted me and asked me if I had visited before and if I needed any help which I didn't at that point. She was never pushy as some can be at other... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4280)

95.641 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly caring lady /staff

The lady that served us [sorry I’ve forgotten her name] was full of knowledge on the cinema sofa we were looking at. She answered some questions and asked if she could get us a coffee to make it feel more like we were at home and could get comfy to get the real feel. She came back about 10 mins later to see how we were getting on. We said we would like to go ahead with applying for credit for the sofa. She went through all the details , credit, extended cover, charity raffle [ of which we also did 3 yrs a go on our last sofa ] . I had a bit of confusion on the colour so she said that there was a sofa upstairs in the colour we wanted and took me to have a look to confirm. I had got the colour wrong so was perfect she took the time to make sure we were happy with the colour. Then she got a team member just to check all the details taken were correct. I can’t fault the service that she gave us . Thank you.

5 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

The staff were absolutely lovely—so…

The staff were absolutely lovely—so friendly, welcoming, and engaging from the moment we arrived. They were incredibly patient and playful with my little one, which made us feel so comfortable and relaxed. We were also served delicious hot drinks, and the overall atmosphere was fantastic. The customer service was outstanding, and you can tell they genuinely care about their guests. I would highly recommend this place to anyone, and I'll definitely be visiting again! I met Jason so lovely!

12 luglio 2026
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Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Jason was very helpful and kind when we…

Jason was very helpful and kind when we went into the swindon store,and talked us through our order of a new sofa

13 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

DFS Swindon branch

Jason in the Swindon branch was very helpful.

12 luglio 2026
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Risposta di DFS Furniture - Swindon

Good Morning,

Amazing 5* review, thanks for sharing!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Very large range of lovely affordable…

Very large range of lovely affordable sofas to choose from. Sales staff very helpful, knowledgeable and friendly

12 luglio 2026
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Risposta di DFS Furniture - Swindon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

HaHappy Customerving bought furniture from DFS…

Having bought furniture from DFS before. I went to have another look at what was available now. I was surprised and delighted to have found my new sofas there. I must say Jamie who dealt with my enquiry was very curteous.well Manered and was vertknowledgeable about the sofas I choose. Thank you to hims as he made the experience easier and enjoyable. Thank you......

5 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great store, great staff

We were greeted and helped by the lovely Jason, who was able to hold off on his secrete passion of Trains and Vacuums, to assist with our questions on purchasing a new Sofa and Chair. Great store, we've been a couple of times to look around, staff are always friendly and checking if we need anything or if we had specific questions about the furniture.

11 luglio 2026
Non scritta su invito
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Brilliant customer service.

Brilliant customer service.
Pina was so helpful.
Very clear and informative.
Thank you

11 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Friendly staff

Friendly and helpful staff

11 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful staff member

Very helpful staff member, gave us plenty of time to decide and helped answer any questions we had, nothing too much trouble

10 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello Sharon,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We were welcomed into the store by pina…

We were welcomed into the store by pina
And given a general over view then left on our own to browse. No pressure just given the time we wanted to look around. When we’re ready to buy pina was there. On hand to advise and answer all of our questions. Very knowledgeable of the product and really helped guide us in the right direction. Pina gave us every option and again no pressure. I would definitely recommend DFS Swindon. Thank you. 10/10

9 luglio 2026
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Risposta di DFS Furniture - Swindon

Hello Steve,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We went to the Swindon store

We went to the Swindon store. No pressure from sales people . They were there to help and advise but you can look around at your leisure. Once we had decided sales team were very good and helpful. I would recommend the Swindon store

10 luglio 2026
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Risposta di DFS Furniture - Swindon

Hello Dave,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The staff left us to look round with…

The staff left us to look round with out bothering us but if we needed to ask about anything they were straight there. Also very good with all the information we needed.

10 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We went today to buy a suite

We went today to buy a suite, we were greeted by a member of staff who said simply to look around and if we want any help just say. This was very refreshing, no hard sales he was funny polite and knowledgeable and guess what sold us a suite with extras so did a very good job. We always go to DFS and have never been disappointed so thank you

9 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello Gillbert,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

What amazing stuff DFS Swindon have

What amazing stuff DFS Swindon have. I was welcome at the door with a smile. I wondered around for 20 minutes before I found the sofa i wanted. Great service and everything was explained with details easy to follow. Would recommend.

9 luglio 2026
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Risposta di DFS Furniture - Swindon

Hello Kieran,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great experience

I explored all options of sofas.
Eventually picked one perfect for the room.
Sales team very helpful, Jason was the guy helping me.

8 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello Alice,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 4 stelle su 5

In store brilliant

In store brilliant, but after no so good.

1 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello,

Thank you for your feedback.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

It was very easy just to go in and have…

It was very easy just to go in and have a lovely guy give me all the information I needed about the chair that I was interested in. Very successful visit. I get my chair next week. Very quick.

7 luglio 2026
Logo di DFS Furniture - Swindon

Risposta di DFS Furniture - Swindon

Hello Joan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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