I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different col... Leggi di più
Sales assistant very helpful. He had good knowledge of their products. There was no hard sell and they asked all the right questions. Also, advised me to measure the hallway to ensure that the sofa ch... Leggi di più
L'azienda ha risposto
Staff were friendly without being overpowering as they left us to look around and try out their sofa range independently. They were approachable when we needed help and guidance when finalising our pu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
150-151 Westfield Avenue, The Street, E20 1EN, London, Regno Unito
- 0333 999 9798
4,8
Eccellente
659 recensioni
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Le persone hanno visualizzato anche
I had really good experience in the…
I had really good experience in the Stratford store!! It’s very daunting buying a sofa on your own, but I thought everyone was very helpful! Thank you for helping me!
25 marzo 2023
Risposta di DFS Furniture - Stratford
Hello Kiz,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Simon T
DFS Central Customer Support
Personable staff provided useful…
Personable staff provided useful overview of all the various options
26 marzo 2023
Risposta di DFS Furniture - Stratford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Simon T
DFS Central Customer Support
Lovely service from Jay Ali
26 marzo 2023
Risposta di DFS Furniture - Stratford
Good Afternoon Justine,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if any wrong information was provided this is very disappointing to hear.
We have reviewed your order and please be assured we have passed this on to the relevant department who will be in touch as soon as possible to discuss this further.
Kind Regards,
Simon T
DFS Central Customer Support
Fantastic
Fantastic, profesional service from Shawn. Great customer service. We strongly recommend. 5 stars.
18 marzo 2023
Risposta di DFS Furniture - Stratford
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
Success at dfs…Early search on line
Early search on line - a patient & helpful assistant whilst family sorted out differences over colours. Then all extras clarified &
pleased to know old sofa will be taken away…at a price.
The three month search is over…thanks for your help.
18 marzo 2023
Risposta di DFS Furniture - Stratford
Hi Ian,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Barbara W
DFS Central Customer Support
Excellence customer service.
9 marzo 2023
Risposta di DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Simon T
DFS Central Customer Support
I have ordered a DFS sofa after I have…
I have ordered a DFS sofa after I have spent 2 hours in the store. The one I wanted couldn’t fit to the space I had so I picked the one that was the most comfortable. And it really felt so comfortable in the store.
When I received my sofa last week I was so disappointed. It was so hard and so so uncomfortable. It’s like completely different sofa. I don’t even know how this can be possible. Also the cushions for the back are very bulky and that makes the sitting area quite narrow. It wasn’t like that in the showroom. And I sit on that sofa for 2 h so can definitely remember.
Another thing, the guys who brought the sofa in were really nice and on time, but when they left I realised that while bringing the sofa in they ruined my wall corner in the corridor (I have a new built flat) so it’s really disappointing. I have contacted DFS customer service let’s see what they are gonna do about it.
8 marzo 2023
Non scritta su invito
Risposta di DFS Furniture - Stratford
Good Morning Laura,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are sorry about the experience you are having with DFS.
We are also very sorry to hear that you find your furniture uncomfortable and any issues with the delivery.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Simon T
DFS Central Customer Support
Great service from mohammed and team…
Great service from mohammed and team can't wait to get sofa's very happy
8 marzo 2023
Mo was amazing
7 marzo 2023
Fantastic experience.Dfs Stratford…
Fantastic experience.Dfs Stratford westfirld London branch were brilliant and amazing
7 marzo 2023
Good customer service
4 marzo 2023
So helpful
Just want to thank Alicia at Stratford dfs for being so friendly
And helpful.
And fantastic customer 5 star service
Thank you x
4 marzo 2023
I think it was great she really…
I think it was great she really understood us and helped us a lot. Really appreciate the help :)
1 marzo 2023
Risposta di DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Simon T
DFS Central Customer Support
Excellent service provided by Shaun
Excellent service provided by Shaun!
The store doesn’t have the furniture I want in store but Shaun was very helpful with answering questions and help me choose the furniture.
Very satisfied with the experience.
25 febbraio 2023
Excellent
I am visit dfs westfield startford today.Mohammed give me excellent service.I am happy about Mohammed service
25 febbraio 2023
Risposta di DFS Furniture - Stratford
Hello Alfred,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Simon T
DFS Central Customer Support
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