I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had a brilliant experience in Stirling store with Lindsay and Heather. Heather spoke with us on Friday as we wanted to buy a couch that was too big for our space. She spoke through the options with... Leggi di più
L'azienda ha risposto
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... Leggi di più
L'azienda ha risposto
From initially entering the store where I was welcomed by Steven, right through to making my purchase, I couldn't have been happier with everything. I decided just to pop in to try and get i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Regno Unito
- 0333 999 9839
4,9
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Georgia was very helpful and could…
Georgia was very helpful and could answer any questions we asked! I had a positive experience here today.
6 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thanks for your lovely feedback, we’re glad to hear Georgia met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Stirling
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I had a good experience with the staff…
I had a good experience with the staff that attended to me, unfortunately I forgot names so quickly. He is a patient man and took his time to explained well to me.
29 maggio 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The customer service was great
The customer service was great. Heather sold us our sofa and she was very knowledgeable and helpful. Our sofa was delivered 6 days after we ordered it which was amazing.
29 maggio 2026
Risposta di DFS Furniture - Stirling
Hello Rachel,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, offered excellent suggestions and support for our choices of furniture
5 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Friendly staff and not pushy like most…
Friendly staff and not pushy like most sales people.Very relaxing and great understanding
4 giugno 2026
Risposta di DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff was very helpful
Staff was very helpful, took her time to explain and gave us the opportunity to make our choices. The service was ok
4 giugno 2026
Risposta di DFS Furniture - Stirling
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Customer service was great
Customer service was great
Georgia who served me was so helpful and knowledgeable and nothing more as too much trouble
4 giugno 2026
Risposta di DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Stirling
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Friendly knowledgeable staff.Alesha…
Friendly knowledgeable staff.Alesha looked after us very well as did Georgia on a previous visit
3 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing amount of stock to choose from…
Amazing amount of stock to choose from 👌 extremely helpful and knowledgeable staff at hand to assist with my purchase 😀 would highly recommend
2 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Lorraine A
DFS Central Customer Support
Pleasant experience and helpful staff
No pressure to sell, we were asked to look around and see if anything we like then they would be happy to help and answer any questions. The staff were all pleasant and thanked us for purchasing a sofa and explained cleaning of the sofa and talked us through an insurance plan for any problems that may arise
2 giugno 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and Professional
Friendly, Professional And Knowledgeable regarding the product inbought
1 giugno 2026
Risposta di DFS Furniture - Stirling
Hello Robert,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Georgia was fantastic
Georgia was fantastic. Explained everything in detail and listened to our needs. Great service.
1 giugno 2026
Risposta di DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Phil was every helpful.
31 maggio 2026
Risposta di DFS Furniture - Stirling
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Stirling
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
A relaxed experience
Been around numerous furniture stores to no avail. Staff at dfs Stirling were knowledgeable and unobtrusive. The shop floor was well laid out with styles for all, especially for a more modern but still contemporary look. I found the process relaxed and selected a recliner with ease with the help of Georgia. The interest free agreement over 4 years was an added bonus considering we are in the middle of a house remodelling. I love forward to the delivery of my 2 and 3 seaters in 12 weeks and hope that the standard of chairs is the same as the service.
31 maggio 2026
Risposta di DFS Furniture - Stirling
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
A genuine smile and no pressure
A genuine smile and no pressure. Georgia was excellent.
30 maggio 2026
Risposta di DFS Furniture - Stirling
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Everything clearly explained .
Everything clearly explained .
Friendly service
Good stress free experience.
30 maggio 2026
Risposta di DFS Furniture - Stirling
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.