DFS Furniture - Shrewsbury Recensioni 

4181
TrustScore 5 su 5

4,9

Arlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order! We l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Regno Unito

  • 0333 999 9745

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4181)

100.800 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful and friendly member of staff…

Helpful and friendly member of staff helped us with our order.

9 maggio 2026
Logo di DFS Furniture - Shrewsbury

Risposta di DFS Furniture - Shrewsbury

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very helpful assistant

Very helpful assistant, explained everything clearly with a smile.

7 maggio 2026
Logo di DFS Furniture - Shrewsbury

Risposta di DFS Furniture - Shrewsbury

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Helen in the shrewsbury store is excellent

Helen in the shrewsbury store was really helpful, explained all options available and was patient whilst we made the right choice.

6 maggio 2026
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Risposta di DFS Furniture - Shrewsbury

Good morning Charlotte,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Ella was so helpful with the selection…

Ella was so helpful with the selection process. her technical knowledge of the product range was most helpful in guiding us to the perfect solution for our needs. A very refreshing experience.

4 maggio 2026
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Risposta di DFS Furniture - Shrewsbury

Good afternoon,

Thanks for your lovely feedback, we’re glad to hear Ella met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Ellie was extremely helpful and…

Ellie was extremely helpful and accommodating.
Helped in every way she could.
Great service thank you.

5 maggio 2026
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Risposta di DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

George was really helpful without being…

George was really helpful without being pushy. He gave good advice and used his knowledge to help us to a final choice.

4 maggio 2026
Logo di DFS Furniture - Shrewsbury

Risposta di DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Important Purchase

Visited the Shrewsbury store to purchase some furniture for our son, Stuart (in his pink polo, apparently we share a love all of polo’s of all colours) was our first point of contact, he discussed some options with us as we were a little undecided on colour/style etc. Once we had decided on the preferred sofa of choice we were then dealt with by Ella, she was great, very humorous and guided us through the whole payment process really well (no pressure selling, just very informative). Very relaxed purchase and it was actually quite enjoyable.

4 maggio 2026
Logo di DFS Furniture - Shrewsbury

Risposta di DFS Furniture - Shrewsbury

Good afternoon,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Lovely sales lady

The sales lady, Helen , in Shrewsbury branch was smiley, helpful, informative and not at all pushy.

3 maggio 2026
Logo di DFS Furniture - Shrewsbury

Risposta di DFS Furniture - Shrewsbury

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great assistance from sales person

Great assistance from sales person. Polite and knowledgable

1 maggio 2026
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Risposta di DFS Furniture - Shrewsbury

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Helpful staff

Helpful staff, no pressure, everything explained clearly

19 aprile 2026
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Risposta di DFS Furniture - Shrewsbury

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent Service Again

Our second suite from DFS
Staff are always so friendly and helpful
I love that we aren't constantly followed around the shop whilst choosing which makes for comfortable browsing unlike other stores
Lots of choice too so it's a win win for me
Thanks DFS

18 aprile 2026
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Risposta di DFS Furniture - Shrewsbury

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Ella was brilliant

Ella was brilliant, her knowledge was great but her lovely personality made it for us!

28 aprile 2026
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Risposta di DFS Furniture - Shrewsbury

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Helen at DFS Telford made our…

Helen at DFS Telford made our experience very positive when we bought a recliner sofa. She was very obliging and explained all the necessary detail in full.
We were 100% satisfied with the service at DFS.

26 aprile 2026
Non scritta su invito
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Risposta di DFS Furniture - Shrewsbury

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Tony was great all round very helpful…

Tony was great all round very helpful and informative he greeted us on arrival and left us to browse with no pressure

25 aprile 2026
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Risposta di DFS Furniture - Shrewsbury

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Jake was wonderful

Jake was wonderful. He took the time to understand our needs and carefully explain what we are buying and how the process works. 10/10!

23 aprile 2026
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Risposta di DFS Furniture - Shrewsbury

Good afternoon Nigel,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service! Very easy process!

20 aprile 2026
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Risposta di DFS Furniture - Shrewsbury

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent all round service

Manager and staff provided a personal service understanding customer requirements and more than helpful. This service provided an excellent service. Would now always return for further carpets

20 aprile 2026
Non scritta su invito
Logo di DFS Furniture - Shrewsbury

Risposta di DFS Furniture - Shrewsbury

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Always a pleasure

Visited at the weekend firstly. We were not hassled by salespeople (we hate that) but they let us know they were available if needed and did, indeed answer our questions as they arose. Returned Monday to make the purchase - all done efficiently, with a friendly smile.

20 aprile 2026
Logo di DFS Furniture - Shrewsbury

Risposta di DFS Furniture - Shrewsbury

Good afternoon Fliss,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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