Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Leggi di più
L'azienda ha risposto
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we w... Leggi di più
L'azienda ha risposto
We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order! We l... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Regno Unito
- 0333 999 9745
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - Shrewsbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Shrewsbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Outstanding Service from Helen at DFS!
I've just purchased a sofa from DFS at Shrewsbury and had a fantastic experience. Helen, the store assistant, was incredibly helpful, friendly, and knowledgeable. She explained everything clearly and made us feel completely comfortable asking as many questions as we needed.
It’s great to see that dfs has such wonderful staff who genuinely care about their customers. Helen truly went above and beyond—she was an absolute star!
17 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very good went straight in and brought…
Very good went straight in and brought my sofa Very helpful and good service 👍
17 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
John was really pleasant and helpful.He…
John was really pleasant and helpful.He explained everything in detail and I was really happy
15 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good morning Jane,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great Service ,helpful staff everything…
Great Service ,helpful staff everything explained fully .
12 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good morning Steven,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
very professional good information
11 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Very good experience
Very good experience. Jon provided a first class service. He had a good knowledge of the product and services provided by DFS.
10 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Back again
We were/are returning customers to your Shrewsbury store. As replacement furniture isn't something that one buys very often it was good to go directly to a reliable firm we had previous experience of. A warm and postive greeting with help locating reclining settees and chairs. Then we were left to browse with absolutely no pressure selling or indeed someone 'hovering' and making us uneasy. We chose fairly quickly and were then served professionally and clearly. We were assured the furniture we chose would fit through our small doorway as the settee - in particular - dismantled for delivery - a significant relief. We were given a magnificent cappacino - much better than some high street cafes!
I am sorry I cannot remember the lady's name who so kindly helped us and made the experience a joy and not mundane.
11 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great, friendly service from Helen who advised on all options without pressurising or rushing us. We can’t comment on the delivery or product yet but if it’s the same level as what we had in-store then this will be a 100% great experience
10 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very polite and talked us through…
Very polite and talked us through everything very clearly, very pleased
10 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Sofa Purchase
Helen at Shrewsbury was very friendly and helpful, listened to our needs and advised us accordingly, no pushy sales tactics, just listened and advised with a smile on her face. She's a credit to the company.
10 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Helpful and friendly member of staff…
Helpful and friendly member of staff helped us with our order.
9 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
very helpfull and very friendly
9 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very helpful assistant
Very helpful assistant, explained everything clearly with a smile.
7 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helen in the shrewsbury store is excellent
Helen in the shrewsbury store was really helpful, explained all options available and was patient whilst we made the right choice.
6 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good morning Charlotte,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ella was so helpful with the selection…
Ella was so helpful with the selection process. her technical knowledge of the product range was most helpful in guiding us to the perfect solution for our needs. A very refreshing experience.
4 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Good afternoon,
Thanks for your lovely feedback, we’re glad to hear Ella met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Ellie was extremely helpful and…
Ellie was extremely helpful and accommodating.
Helped in every way she could.
Great service thank you.
5 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
George was really helpful without being…
George was really helpful without being pushy. He gave good advice and used his knowledge to help us to a final choice.
4 maggio 2026
Risposta di DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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