DFS Furniture - Sheffield Recensioni 

2616
TrustScore 5 su 5

4,9

Fornham Street, S2 4AL Sheffield, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great experience- Andy helped us out and made sure we understood everything about the modular system, care instructions and delivery lead time. Would highly recommend

L'azienda ha risposto

Valutata 5 stelle su 5

The salesman was very polite and made us welcome to your shop.hes a credit to your company...he went through everything with precision.being a salesman in my early years..I know how appreciative we wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2616)

95.883 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank you Chloe for assisting us in…

Thank you Chloe for assisting us in choosing and ordering our new sofa. A painless process! No pressure sales and she was knowledgeable and friendly. Looking forward to receiving our sofa in a few weeks!

25 aprile 2026
Logo di DFS Furniture - Sheffield

Risposta di DFS Furniture - Sheffield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Everything we asked was answered…

Everything we asked was answered without delay and all our queries were resolved with no issue. Sam sorted our order and we are now awaiting our new sofa.

25 aprile 2026
Logo di DFS Furniture - Sheffield

Risposta di DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 1 stelle su 5

I had my sofa delivered in September…

I had my sofa delivered in September last year the delivery drivers broken not one sofa but both of them I had to report myself which all in all it took over 6months for both my sofas to get fixed these sofa aren’t cheap and you expect the delivery drivers to be professional but there didn’t have a care in the world customer service are brilliant on the phone but never stick to what gets said on the phone I even spoken to the store manager at Sheffield who said once this was all sorted he would phone me up but no I haven’t heard anything I put in a complaint also and not heard anything from that would be nice for someone to be able to get this complaint sorted

23 settembre 2025
Non scritta su invito
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Risposta di DFS Furniture - Sheffield

Good Afternoon,

Thank you so much for taking the time to leave your review with us today, your feedback is greatly appreciated. We're very sorry about the delivery experience you have had with DFS and for any lack of communication in relation to this.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Looked around a few sofa showrooms

Looked around a few sofa showrooms, but none seemed to have the recliners we liked!
We made a 3rd visit back to DFS, spoke with your sales assistant.
He was very helpful, explaining everything we asked.
Once satisfied we placed our order, now looking forward to our new sofas arriving.

16 aprile 2026
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Risposta di DFS Furniture - Sheffield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Kev was great store excellent very…

Kev was great store excellent very pleasant experience.

21 aprile 2026
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Risposta di DFS Furniture - Sheffield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very friendly

Very friendly, told me everything I needed to know

21 aprile 2026
Logo di DFS Furniture - Sheffield

Risposta di DFS Furniture - Sheffield

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Sheffield branch!

Can’t remember the names of the two members of staff at the Sheffield branch on the 20/04/26 at around 18:30 - hoping that helps identify them both! But they both helped us order our sofa, coffee table & side table and was a pleasure to deal with! Thanks for your help!

20 aprile 2026
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Risposta di DFS Furniture - Sheffield

Good morning Rebecca,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Always remember that DFS is the best…

Always remember that DFS is the best quality and great service, that is why I have been using them since 15 years ago and yesterday just replaced them with new ones. Highly recommended!

19 aprile 2026
Logo di DFS Furniture - Sheffield

Risposta di DFS Furniture - Sheffield

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The process was very quick and smooth

The process was very quick and smooth. The sales assistant was very helpful and I was able to make changes to the sofa to fit my personal choice

12 aprile 2026
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Risposta di DFS Furniture - Sheffield

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Staff and service were great

Staff and service were great, liked the no pressure approach, helped us make a decision, great stuff!

18 aprile 2026
Logo di DFS Furniture - Sheffield

Risposta di DFS Furniture - Sheffield

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Gabby she is amazing lady and very…

Gabby she is amazing lady and very helpful .
Thanks Gabby 💖

18 aprile 2026
Logo di DFS Furniture - Sheffield

Risposta di DFS Furniture - Sheffield

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

I don't like it when assistants follow…

I don't like it when assistants follow you around the store so was a bit apprehensive when entering but I'm pleased to say we weren't approached . Staff were friendly and helpful. The chap that dealt with us was called Flo, again friendly and helpful.

17 aprile 2026
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Risposta di DFS Furniture - Sheffield

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Amazing staff

Was such a lovely man who dealt with me so easy to sort and was polite all throughout.

17 aprile 2026
Logo di DFS Furniture - Sheffield

Risposta di DFS Furniture - Sheffield

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The service provided by the lady was…

The service provided by the lady was amazing she was really helpful and explaining a lot more about the goods and service

15 aprile 2026
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Risposta di DFS Furniture - Sheffield

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The perfect sofa

Already had our first settee from Dfs and cannot fault the service, workmanship as definitely stood the test of time, so choosing another was a no brainier fantastic service no pushy sales people,Chloe and the team were fantastic got plenty of advise before making the decision for a new one. Would highly recommend.

12 aprile 2026
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Risposta di DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

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