Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great customer service from Aga, was really friendly and helped us with all and any advice that we needed. Really good range of sofa's at good affordable prices.
We received a warm and welcoming reception when walking through the door and were asked if there was something specific we were looking for. We were then shown which direction to follow and if we need... Leggi di più
L'azienda ha risposto
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
3 Forbury Road, RG1 3JH, Reading, Regno Unito
- 0333 999 9774
4,9
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
AGA was perfect
AGA was perfect. Helpful, non obtrusive and informative. Everything, including the bargaining was done with grace and good humour. You have a gem there. Lets hope the product is equally good
15 luglio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Shivam at DFS made us comfortable and…
Shivam at DFS made us comfortable and explained every aspect of our purchase very clearly and in friendly way.
14 luglio 2026
Risposta di DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Aga was very helpful and very pleasant…
Aga was very helpful and very pleasant personality. She knew exactly what we wanted and showed us examples of the recliners . Also the different fabrics . She was very knowledgeable about the different services that came with the purchase.
14 luglio 2026
Risposta di DFS Furniture - Reading
Hello Sue,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
honest and clear advice
We received honest and clear advice from the sales person about the 2+3 sofas we ordered today. We hope that we receive the order as seen and agreed in 6 weeks time.
14 luglio 2026
Risposta di DFS Furniture - Reading
Hello Abbas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Finding furniture to suit your needs
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained the options and the extras we could buy. Choosing the fabric, colour and what legs/sliders that best suited our needs resulted in an excellent match and we quickly decided we would go ahead and buy the furniture plus the extras that were recommended. Delivery was included at a very reasonable cost. Altogether a very positive experience with a good value end result.
12 luglio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Reading
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Brilliant customer service
Sandra was so helpful knew immediately what I was looking for. I didn't feel rushed and was guided through all the options and choice. I was allowed to sit as long as wanted to get a feel for the sofa. Even got a coffee while I relaxed.
Even bought a new coffee table too. Brilliant service 👏
12 luglio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great service, friendly and informative
Today I went into my local Dfs store, the salesman was good informative and very helpful,and not pushy on selling any particular sofa, and trying his best to give us what we wanted even if the purchase was cheaper than what we was looking at, for me this is great costumer service putting the costumers needs before profit,
12 luglio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Reading
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
That lady helping me Olga was…
That lady helping me Olga was brilliant, very proffesional , helpful and gave me good advice. Shes a credit to you
8 luglio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was served by Shavam apologies if I…
I was served by Shavam apologies if I have spelt that wrong. But he is a lovely bloke and made me feel very comfortable.
Thank you
Eliott Cooper
6 luglio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Pleasure to buy sofa there
Quick purchase, salesperson understood our needs and showed us the best solution!
7 luglio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good service from John
Good service from John. However I’d phoned the main phone line beforehand who told me that the sofa I wanted to see was at that store but it wasn’t
Also the website links kept breaking and the pictures for an extra seat are confusing
6 luglio 2026
Risposta di DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Yes great experience friendly staff
7 luglio 2026
Risposta di DFS Furniture - Reading
Hello Lee,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Reading
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
John was very good explaining all the…
John was very good explaining all the various options to us.
7 luglio 2026
Risposta di DFS Furniture - Reading
Hello Trevor,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
It was really great experience from dfs…
It was really great experience from dfs ,specially the staff Mr Sivam .He is good sale man with great sales qualities.
7 luglio 2026
Risposta di DFS Furniture - Reading
Hello Emmy,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service from the staff
Great service from the staff, friendly easy and clear, an excellent customer service
7 luglio 2026
Risposta di DFS Furniture - Reading
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Salesman John was clear and…
Salesman John was clear and knowledgeable in relation to the specific furniture we were looking for. Our purchase was made in full to complete the transaction. John was polite and courteous throughout. Top man.
4 luglio 2026
Risposta di DFS Furniture - Reading
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that John met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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