DFS Furniture - Preston Recensioni 

6951
TrustScore 5 su 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my nee... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(6951)

95.419 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Denzil was a great sales person-…

Denzil was a great sales person- knowledgeable, helpful and very welcoming. He knew everything there was to know about our tech sofas, and we’re excited to get them home! A good experience all round.

20 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Helpful staff

19 giugno 2026
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Risposta di DFS Furniture - Preston

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very happy!

Jamie was very down to earth and patient and greeted us as soon as we walked in. We ended up ordering my dream couch and he was so knowledgeable with explaining how the process will all work with ordering/delivering and exactly what our money was going towards. We ended up leaving with more than we came in for. Thanks Jamie!

17 giugno 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Welcoming staff

Experience and welcoming staff.
Knowing there products.
Keeping updated emails on delivery dates.

9 giugno 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent staff

Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.

16 giugno 2026
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Risposta di DFS Furniture - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Lovely welcome

First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter

16 giugno 2026
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Risposta di DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.

16 giugno 2026
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Risposta di DFS Furniture - Preston

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzil.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Left alone whilst browsing

Left alone whilst browsing, and then staff were attentive once needed.

7 giugno 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Nice experience

I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit

15 giugno 2026
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Risposta di DFS Furniture - Preston

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

We had a brilliant experience!!

We had a brilliant experience ordering our new sofa here. The team member who looked after us was incredibly helpful, friendly, and made the whole process really fun. Highly recommend!

15 giugno 2026
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Risposta di DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Denzo made the whole thing the easiest…

Denzo made the whole thing the easiest experience ever
Left us to it and then had amazing information

14 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The Salesman Gary was great…

The Salesman Gary was polite non intrusive and well informed
listened to our questions and gave good advice

7 giugno 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

We came into DFS for a browse but…

We came into DFS for a browse but ibby's wonderful customer skills enticed us into making a purchase. He was incredibly helpful and made the whole transaction so easy and stress free for us. 10/10 service.

14 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent!

Excellent, professional and friendly support from Mo, and from Grant. A very pleasant purchasing experience - exceeded expectations.

14 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Ibby helped us make the decision on our…

Ibby helped us make the decision on our dream sofa. He was helpful and provided great knowledge on what was best for us. Will definitely recommend him and dfs!

14 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent staff

Excellent staff, great service and a variety of sofas in store.

14 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

We recently purchased a new sofa from…

We recently purchased a new sofa from DFS Preston and had a great experience from start to finish. Jamie was fantastic throughout the whole process. He was friendly, knowledgeable, and helped guide us towards the right sofa without being pushy.
What we appreciated most was that Jamie gave us plenty of space to browse and discuss our options. He was available whenever we had questions but never pestered us, which made the experience much more relaxed and enjoyable.
Excellent customer service and a stress-free buying experience. Thanks again, Jamie, for all your help!

12 giugno 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

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