I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Leggi di più
L'azienda ha risposto
What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing... Leggi di più
L'azienda ha risposto
Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my nee... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Mariners Way, PR2 2YN, Preston, Regno Unito
- 0333 999 9753
4,9
Eccellente
7K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Denzil's service was 10/10.
Denzil's service was 10/10.
Preston store.
Very friendly, patient and helpful.
Thank you Denzil
28 giugno 2026
Risposta di DFS Furniture - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Ian and Fez were amazing in dealing…
Ian and Fez were amazing in dealing with all my enquiries before making my decision on the sofas I wanted. They were very patient, highly recommend.
28 giugno 2026
Risposta di DFS Furniture - Preston
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Preston
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great sofa & customer experience
We found a sofa we liked quite quickly and the salesman (I think his name was Fez), was brilliant with his knowledge and friendliness. Everything was sorted smoothly and swiftly and Fez explained all of the warranty and payment options clearly, making our first trip to DFS a good experience.
27 giugno 2026
Risposta di DFS Furniture - Preston
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Fez met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fez was very friendly helpful but…
Fez was very friendly helpful but wasn’t pushy… explaining various options/features and leaving me to have a think! Nice professional young man 👍🏻👍🏻👍🏻🤩
27 giugno 2026
Risposta di DFS Furniture - Preston
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Fez met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Sofa
First time buying a sofa and Denzil was there to help the process go very smoothly his knowledge on all the sofas we looked at was brilliant there was no pressure which was lovely thankyou for all your help today
27 giugno 2026
Risposta di DFS Furniture - Preston
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Denzil met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and knowledgeable guy
27 giugno 2026
Risposta di DFS Furniture - Preston
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Had a sofa delivered
Had a sofa delivered. I was very pleased with the delivery and the staff were very professional. The only issue was they sent the wrong cleaning wipes for fabric my sofa is leather. The delivery men assured me the correct wipes would be sent through the post as I have already paid for them. Really pleased with DFS delivery.
22 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Preston
Good Morning,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind Regards,
Jordan
DFS Central Customer Support
We had a very friendly and…
We had a very friendly and knowledgeable sales person it was a good experience.
25 giugno 2026
Risposta di DFS Furniture - Preston
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff member that helped us with…
The staff member that helped us with our sofa order was very helpful. He went over every detail with us and ensured we were completely happy before confirming the order.
24 giugno 2026
Risposta di DFS Furniture - Preston
HelloSidra,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Preston
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very patient and helpful sales…
Very patient and helpful sales assistant. Nothing was too much trouble.
10 giugno 2026
Risposta di DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Patient knowledgeable helpful
22 giugno 2026
Risposta di DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The showroom is bright and airy and…
The showroom is bright and airy and laid out well. We were not pestered but there was always someone available to answer any questions. The staff were very friendly and helpful. It made buying a chair a very easy and pleasurable experience.
12 giugno 2026
Risposta di DFS Furniture - Preston
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Good quality and variety of goods
Good quality and variety of goods. The customer services provided by Zaid was excellent
13 giugno 2026
Risposta di DFS Furniture - Preston
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Preston
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A warm welcome
A warm welcome from all the guys here. Not pushy at all. If you know what you want in advance they won't try to sell you a more expensive item. They really made me and my son feel at home. I got great advice and they impressed me with their customer care. I had a great laugh with them too. I even got a very nice latte. I might go back for a chat and a coffee. Beats Costa. 🤣
20 giugno 2026
Risposta di DFS Furniture - Preston
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We had the postcodes of several sofa…
We had the postcodes of several sofa shops in the sat nav ready to do a thorough shop, but Denzel was so lovely we purchased there and then. Don't lose him!
20 giugno 2026
Risposta di DFS Furniture - Preston
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Denzil was a great sales person-…
Denzil was a great sales person- knowledgeable, helpful and very welcoming. He knew everything there was to know about our tech sofas, and we’re excited to get them home! A good experience all round.
20 giugno 2026
Risposta di DFS Furniture - Preston
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Helpful staff
19 giugno 2026
Risposta di DFS Furniture - Preston
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.