DFS Furniture - Preston Recensioni 

6943
TrustScore 5 su 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my nee... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(6943)

95.112 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great friendly staff

Great friendly staff, thanks to Sarah and Mo. They helped us quickly

5 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

DFS Furniture Preston

Having shopped at DFS some years ago buying a lounge suite i decided to go back after being very satisfied with my purchase. I popped in to have a look for a reclining chair and found one i loved so I punched it. The staff were lovely and friendly and extremely helpful.

5 luglio 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

I was served by Lee at your store at…

I was served by Lee at your store at Mariners Way Preston. He paid attention to me as soon as I arrived. I already had an idea of what I wanted and we went through some options and I made my choice. Lee was very friendly and pleasant and efficient and I enjoyed talking with him. He explained all the important legal stuff very clearly. He’s doing a good job for your company

4 luglio 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Relaxed time spent in store not…

Relaxed time spent in store not pressured in to anything
Pleased with how the sale went and the staff were really helpful.
Overall a good experience
Thank you

3 luglio 2026
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Risposta di DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

What a lovely experience I had today…

What a lovely experience I had today visiting dfs store in Preston, I was greeted by Sarah who was very welcoming when I come in, she helped direct me to the sofa I had in mind, she made me a coffee and we sat and discussed the style and type of sofa I wanted, I had a look around at a few and with her help we managed to order the sofa I wanted. Couldn’t ask for better customer service 10/10

3 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Customer Service and staff were really…

Customer Service and staff were really welcoming! Cleared all the queries

2 luglio 2026
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Risposta di DFS Furniture - Preston

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Jamie was really lovely and had all the…

Jamie was really lovely and had all the information we needed. He didn't push me and let me take my time choosing the recliner chair I wanted. The other staff were very friendly also. All in all it was a very friendly and service experience.

2 luglio 2026
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Risposta di DFS Furniture - Preston

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jamie.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Not pressured went in and was welcomed…

Not pressured went in and was welcomed and left to browse once we decided the service was excellent from dfs we have had all sofas from here and never been disappointed

1 luglio 2026
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Risposta di DFS Furniture - Preston

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

5 star customer service!

We were very impressed with how thorough and professional Greg was during our visit to DFS in Preston. He was also super friendly and provided an excellent cup of coffee :-)
Many thanks & all the best.

30 giugno 2026
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Risposta di DFS Furniture - Preston

Hello Brenda,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Had a great salesperson in Gregory…

Had a great salesperson in Gregory Elsom great experience and very helpful ordered paid and now its been delivered two weeks early
DFS are the best in the bussiness

18 giugno 2026
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Risposta di DFS Furniture - Preston

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

I would like to say Denzil was…

I would like to say Denzil was absolutely great and can’t thank him enough for helping me! Great customer service I would recommend him to my friends and family

30 giugno 2026
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Risposta di DFS Furniture - Preston

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The sales assistant was amazing

The sales assistant was amazing , approachable , extremely helpful and answered all my questions.

30 giugno 2026
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Risposta di DFS Furniture - Preston

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

We had Greg as our sales rep and he was…

We had Greg as our sales rep and he was amazing. Supportive and very patient. My daughter had the best of the shopping g experience because of Greg. And the sofa, amazing

23 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Greg.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Denzel

The staff member that helped us was very informative and very friendly making the experience feel more comfortable all round

29 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great Customer service from the Preston DFS store…

The whole experience buying my new sofa was made easier by the friendly, professional Salesman Ian at the Preston DFS store.
There was a non pressure approach. I had previously viewed the furniture I went onto buy online and I was shown similar alternatives in different sizes before I made up my mind ,which helped me know this was the right one for me.
Nothing was too much trouble and the order was explained thoroughly in detail step by step.
I would recommend using this store and all the staff I dealt with today including the lady who made us refreshments, thankyou

29 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Denzil's service was 10/10.

Denzil's service was 10/10.
Preston store.
Very friendly, patient and helpful.
Thank you Denzil

28 giugno 2026
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Risposta di DFS Furniture - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Ian and Fez were amazing in dealing…

Ian and Fez were amazing in dealing with all my enquiries before making my decision on the sofas I wanted. They were very patient, highly recommend.

28 giugno 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

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