Great service today at the Paisley Branch. Ian P was our contact and could not have been more friendly, efficient or helpful. We've purchased from here a few times in the past and had quality servic... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We visited DFS twice - once on Monday 18th May and again on Sunday 24th May. Both times we received fantastic service from the team in store. In particular, Amy was excellent - very attentive and know... Leggi di più
L'azienda ha risposto
Service was brilliant, just came in for a look. Heather introduced herself gave us a quick overview of the store, allowed us to walk around freely to view sofa’s. On hand to support when required, no... Leggi di più
L'azienda ha risposto
I have been browsing for days and finally went to the shop - got sorted within 1h with lovely girl I think name was Amy, she was pregnant. What a service. Super knowledgable, patient, I wasn’t feeling... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Washington Road, PA3 4EP, Paisley, Regno Unito
- 0333 999 9792
4,9
Eccellente
10K recensioni
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Le persone hanno visualizzato anche
Purchased a bed and couch
Nice and easy everything explained clearly. All options such as styles and colours were shown. Ruairidh was extremely helpful and patient.
30 maggio 2026
the guy in shop was so helpful showed…
the guy in shop was so helpful showed us exactly what we asked for so very pleased thank you
30 maggio 2026
Staff don’t hassle you
Staff don’t hassle you . They let you wander round then they are there to help when you have found the perfect sofa .
30 maggio 2026
Friendly helpful service.
30 maggio 2026
A great experience!
Ash was super helpful and knowledgable, his customer service is excellent.
30 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
All our questions were answered clearly…
All our questions were answered clearly and he knew the stock well. Excellent!
30 maggio 2026
Risposta di DFS Furniture - Paisley
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service. Taken through the pros and cons of each sofa for our needs, and the whole process was swift and easy.
19 maggio 2026
Risposta di DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Highly Recommend
Great service today at the Paisley Branch. Ian P was our contact and could not have been more friendly, efficient or helpful. We've purchased from here a few times in the past and had quality service and value for money each time, but Ian deserves a special mention for today - 10 out of 10 from us.
28 maggio 2026
Risposta di DFS Furniture - Paisley
Hello Hazel,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
We were allowed time to look around on…
We were allowed time to look around on our own before a representative spoke with us
27 maggio 2026
Risposta di DFS Furniture - Paisley
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Paisley
Hello Stephen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Iain was extremely friendly
Iain was extremely friendly, helpful and insightful and made the experience as pleasant as possible for us.
25 maggio 2026
Risposta di DFS Furniture - Paisley
Hello Niall,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Paisley Experience
We visited DFS twice - once on Monday 18th May and again on Sunday 24th May. Both times we received fantastic service from the team in store. In particular, Amy was excellent - very attentive and knowledgeable, and was able to help us find exactly what we were looking for! Would highly recommend.
24 maggio 2026
Risposta di DFS Furniture - Paisley
Hello Ben,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Service was brilliant
Service was brilliant, just came in for a look. Heather introduced herself gave us a quick overview of the store, allowed us to walk around freely to view sofa’s. On hand to support when required, no pressure and was a pleasure dealing with her. Great service and service.
25 maggio 2026
Risposta di DFS Furniture - Paisley
Hello Tony,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Heather.
Kind regards,
Lia
DFS Customer Support
Would not buy from DFS again
Would not buy from DFS again. Pushy sales people. Ordered sofas and dining set 16 weeks ago, still waiting for dining set. Order tracking doesn't work. The sofas are very uncomfortable and sagging after a month's use. I was charged £70 for Eaziglide system for moving sofa ( which I was told I would have for free) turned out to be little round sliders available in B and Q for £8.99. Still waiting for dining set to arrive. No communication to say what is taking so long.
15 febbraio 2026
Risposta di DFS Furniture - Paisley
Good Morning Mr Thomson,
We are really sorry to hear you have not yet received your dining table and chairs, I can confirm I have passed this across to the relevant department to look into further for you. In relation to the furniture comfort and the eazi glides I have requested you are contacted within the next 72 hours to discuss this further. We do sincerely apologise for any inconvenience this may have caused you.
Kind Regards,
Vanessa
DFS Customer Support
The staff were great and not pushy to…
The staff were great and not pushy to sell us a sofa. We seen what we wanted and were given the options. We asked for the sizes of each sofa so we could measure for what one would fit best for us. And they were emailed to us.
24 maggio 2026
Risposta di DFS Furniture - Paisley
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Bobby today.
24 maggio 2026
Risposta di DFS Furniture - Paisley
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Customer staff was very patient and…
Customer staff was very patient and professional . Happy with the service we recieved.
24 maggio 2026
Risposta di DFS Furniture - Paisley
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
The girl that served me was very…
The girl that served me was very helpful not pushy but asked the right questions and respected my wishes even offered me a coffee came over when I went in and gave me time to look around and told me her name so when I was ready I just asked for her
23 maggio 2026
Risposta di DFS Furniture - Paisley
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Paisley Store
I was in today to buy a bed in the Paisley store and was served by Heather. She was really helpful, friendly and was able to answer all my questions.
24 maggio 2026
Risposta di DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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