DFS Furniture - Northampton Recensioni 

3861
TrustScore 5 su 5

4,9

18-20 Towcester Road, NN1 1EE Northampton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 18-20 Towcester Road, NN1 1EE, Northampton, Regno Unito

  • 0333 999 9744

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3861)

98.153 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A great experience for our first house purchase!

We were welcomed warmly into the Northampton store by Reece and we explained we were looking for a sofa for our first home. Throughout the whole experience, Reece was nothing but helpful, informative and extremely friendly. With it being our first big purchase for our first home, we are quite novice around sofas and what to go for/what not to go for, but we found Reece was exceptionally helpful in explaining things in great detail, such as how different lighting can affect how the colour of sofas look. If Reece hadn’t explained this, I think we would have regretted our choice of colour so we are super grateful for this. Reece gave us plenty of time to look around whilst he made us a coffee each (great coffee by the way) and once we had decided on a sofa, the process into ordering it was very smooth. Reece is a real asset to the Northampton store and we’re so glad he was our salesman for our first big purchase!

24 aprile 2026
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Risposta di DFS Furniture - Northampton

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Reece met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great service great information…

Great service great information tailored to my needs

26 aprile 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Had a great experience

Had a great experience, buying a new sofa the staff was absolutely fantastic and very helpful in every aspect.

26 aprile 2026
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Risposta di DFS Furniture - Northampton

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Anthony was amazing

Anthony was amazing. Patient, not pushy and explained everything with ease. Credit to DFS

25 aprile 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Great experience, buying our first sofa not pushy at all great advice and info on the products was very helpful

25 aprile 2026
Logo di DFS Furniture - Northampton

Risposta di DFS Furniture - Northampton

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Jon was very efficient very pleasant. 10 out of 10…

Jon was very efficient very pleasant acknowledge it was a great help to us deciding on what sofa we were gonna have in the end

24 aprile 2026
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Risposta di DFS Furniture - Northampton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5
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Risposta di DFS Furniture - Northampton

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 4 stelle su 5

Really helpful

Really helpful, good service.

16 aprile 2026
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Risposta di DFS Furniture - Northampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The salesman was excellent

The salesman was excellent. Very knowledgeable and not pushy.

22 aprile 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Anthony was really helpful

Anthony was really helpful, gave us good advice on the various options available to us across the different ranges. Made making our final decision much easier.

21 aprile 2026
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Risposta di DFS Furniture - Northampton

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Received exellent service from the…

Received exellent service from the staff member who assisted me
He was proffesional and knowledgeable and attentive throughout the process
Thank you!

20 aprile 2026
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Risposta di DFS Furniture - Northampton

Good afternoon,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

John was great

John was great, very helpful and professional. Excelent service and really nice person.

20 aprile 2026
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Risposta di DFS Furniture - Northampton

Good morning Florentina,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We have just bought a 3 seater from the…

We have just bought a 3 seater from the Ada range from the Northampton, St James store. Anthony made the experience feel relaxed, at our own pace and he explained each step of the process. Super friendly and approachable, build a strong rapport - so much so we xame back the following day to make the purchase with him. Thank you for looking after us!

19 aprile 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Went to the store to purchase an Ollie…

Went to the store to purchase an Ollie sofa and chairs to be told they hadn’t got any at the show room told Tina that’s 2k you’ve lost today then…

Tina was fantastic didn’t give up on me but was not pushy or forceful in any way… about an hour later walked out after purchasing sofa chair and foot stool over 2k…

There is a reason why she holds the position she does and so deserves the Manager title.

19 aprile 2026
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Risposta di DFS Furniture - Northampton

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tina.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Friendly and helpful

Greta service, quick friend and helpful!

19 aprile 2026
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Risposta di DFS Furniture - Northampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Lovely experience choosing a new sofa…

Lovely experience choosing a new sofa with Taiya, very well patient and friendly.

19 aprile 2026
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Risposta di DFS Furniture - Northampton

Good morning Angela,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Customer service was excellent

Customer service was excellent, no hard sell.

18 aprile 2026
Logo di DFS Furniture - Northampton

Risposta di DFS Furniture - Northampton

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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