DFS Furniture - Northampton Recensioni 

3818
TrustScore 5 su 5

4,8

18-20 Towcester Road, NN1 1EE Northampton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was mu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the ma... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A great shopping experience as we were left to browse. Usually in furniture showrooms a sales person pounces the minute you step foot inside. We browsed then grabbed a coffee to consider options. O... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were made to feel welcome in store without feeling pressured or having sales forced on us. Over the course of 4 different visits in the Northampton store, Elisha supported us with finding the right... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 18-20 Towcester Road, NN1 1EE, Northampton, Regno Unito

  • 0333 999 9744

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(3818)

100.311 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Lovley store to browse
No pushy sales people
Free to sit on as many sofas as we wanted without being pressure
Clean bright airey store
Pleasent staff

23 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

very helpful sales assistant

very helpful sales assistant. looked in other stores but came back not only did we like the suit and store ....... the young lady who helped and advise us was first class.

21 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello Thomas,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience

The 3 piece suite with electric reclining chairs was exactly what we wanted at a reasonable price. The sales team were extremely helpful. Delivery period on the items chosen under 3 weeks which was much better than expected.

21 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello Mr Richards,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent Sale person

On meeting sales person Elisha who was very professional also really pleasant and helpful in advice in choosing settee.
Customer service from Elisha was enjoyable , Elisha explained everything in detail and really , we enjoyed meeting
and ordering sofa .
Excellent no pressure sales *****

21 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The sales man that served me his name…

The sales man that served me his name was Antony and he was a top lad he was respectful and very knowledgeable about the product that I was buying. I asked certain questions that he answered in the matter of seconds and made me understand everything bit by bit. He wasn’t pushy for a sale either he was really respectful and this man needs a pay rise

19 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Anthony was helpful and explained…

Anthony was helpful and explained everything we needed to be aware off. Made it clear what we were getting an why the care package involved and covered

18 luglio 2026
Logo di DFS Furniture - Northampton

Risposta di DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 4 stelle su 5

We bought some sofas from DFS…

We bought some sofas from DFS Northampton as a gift, and we’re really pleased with them. The sofas are beautiful, and the showroom itself is well laid out with a wide range of styles to choose from.
The sales staff were friendly, and professional. Our sales advisor took the time to explain everything from start to finish, making the whole process smooth and enjoyable.
We did have one small disappointment with a clearance sofa. We had seen the exact sofa we wanted and hoped to swap a single sofa for a double one, but after checking, the sales advisor returned to let us know it had already been sold. This wasn’t his fault at all, but it was a little disappointing.
Overall, it was a great experience, and I would definitely consider buying from DFS Northampton again. A big thank you to the sales advisor for his patience, dedication, and excellent customer service.

17 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

I went into DFS with having already…

I went into DFS with having already decided on a new sofa and chair. I knew the store had the items I wanted to view, I spoke to a assistant Allesha who was very knowledgeable and helped me purchase what I required.

15 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 4 stelle su 5

Easy experience

Easy experience

15 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Exceptional Customer Service

We were made to feel welcome in store without feeling pressured or having sales forced on us. Over the course of 4 different visits in the Northampton store, Elisha supported us with finding the right sofa that would work in our home. The service received by Elisha was exceptional and her knowledge on the range of sofas on offer helped us make the right decision for us.

13 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

A great shopping experience as we were…

A great shopping experience as we were left to browse.
Usually in furniture showrooms a sales person pounces the minute you step foot inside.
We browsed then grabbed a coffee to consider options.
On re entering Reece was very helpful with the purchase of our new French connection sofas.

12 luglio 2026
Logo di DFS Furniture - Northampton

Risposta di DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very supportive

Very supportive. Made sure I was happy with choice, no hard sell
Made a lovely cup of tea
Overall good shopping experience

12 luglio 2026
Logo di DFS Furniture - Northampton

Risposta di DFS Furniture - Northampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service from DFS


Great service from DFS! We bought a table, and we're very pleased with the quality and the overall experience. Friendly staff and an easy purchasing process. Thank you!

12 luglio 2026
Logo di DFS Furniture - Northampton

Risposta di DFS Furniture - Northampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 4 stelle su 5

Great experience Elisha was very…

Great experience Elisha was very helpful with our purchase of a new sofa, explaining everything. No pressure at all to buy extra ‘s

10 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello,

Thanks for your lovely feedback, we’re glad to hear Elisha met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 4 stelle su 5

Very helpful in store and we could sit…

Very helpful in store and we could sit and see how comfortable the furniture was. We ordered on line it was alot easier when we had the measurements

10 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello Debbie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great furniture, lots of choice and very helpful sales staff.

We went to DFS looking for a replacement for our three-piece suite. The showroom is well laid out with lots of choice. The sales staff were very helpful without being pushy. We were encouraged to sit in a number of chairs and settees and their features were either explained on the furniture itself or by the sales staff. We found there was an enormous variety of styles and materials to choose from.

9 luglio 2026
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Risposta di DFS Furniture - Northampton

Hello Linda,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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