Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Leggi di più
L'azienda ha risposto
We were able to walk around without staff following. Relaxed browsing makes it a better experience. Customer service was very good when needed.
L'azienda ha risposto
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Regno Unito
- 0333 999 9821
4,9
Eccellente
2K recensioni
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Risposta di DFS Furniture - Luton
Hello Fiona,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service 10/10!
Don was incredibly helpful when it came to deciding on the sofa I chose. He went out his way to make sure I saw it from every angle to ensure I was happy with it. He gave me space to think before I committed. He was thorough in explaining extras and finance options. A very professional salesman.
24 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Luton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service
I purchased a sofa set. The team was welcoming and gave us enough space to browse the store and make a decision, which gave us the freedom to explore. They were cooperative and provided all the information we needed. Joseph explained the sofa's features and its maintenance requirements. Overall, the service was very good.
23 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Luton
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Very happy experience
Very happy experience, the girl was informative and clear about all the things l needed to know.
23 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Good service in the store, good choice
Staff members are attentive but not overly attentive which I found good. Choice in the store was decent and staff were friendly and knowledgeable about everything I asked them about. Yet to receive my order, so don’t have any experience with the delivery service and the quality of the product
21 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
It was very good and helpful
21 maggio 2026
Risposta di DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were able to take the leather colour…
We were able to take the leather colour samples home to confirm before placing the order. Very helpful assistant.
20 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Warm and friendly staff who were…
Warm and friendly staff who were knowledgeable and helpful.
Clean and tidy store
20 maggio 2026
Risposta di DFS Furniture - Luton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Luton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A good experience at Luton store
The Luton store is well laid out, immaculately clean and welcoming. Staff welcoming, friendly, helpful, not at all intrusive or pushy. Product choice good, prices not the cheapest, but quality seems good.
15 maggio 2026
Risposta di DFS Furniture - Luton
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Fantastic choice of sofas for a very…
Fantastic choice of sofas for a very reasonable price!
9 maggio 2026
Risposta di DFS Furniture - Luton
Good morning Lissy,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, quality products
15 maggio 2026
Risposta di DFS Furniture - Luton
Good morning Lin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Definitely Recommended
I would like to say a big thank you to Hanna who advised and helped us choose the right sofa's. Amazing customer service!
11 maggio 2026
Risposta di DFS Furniture - Luton
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Luton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very good experience we are very…
Very good experience we are very satisfied very good service
12 maggio 2026
Risposta di DFS Furniture - Luton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were great and very helpful…
The staff were great and very helpful and attentive and professional.
Henna and the manager made us feel at ease and helped us throughout the process of finalising our sofa order
11 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service
10 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Well my Mum has very specific needs in…
Well my Mum has very specific needs in light of her poor health. I think we found the absolute best sofa tailored to her needs. The Gentleman that served us was very patient as we did not settle on a sofa until we had tried many. Very polite and professional.
10 maggio 2026
Risposta di DFS Furniture - Luton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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