I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
What a lovely experience buying a new sofa. We went to store to look at a sofa I'd seen online & I'm really glad I did as it wasn't the one for me. The saleman Grant was really helpful and not pushy w... Leggi di più
L'azienda ha risposto
No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Leggi di più
L'azienda ha risposto
Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Regno Unito
- 0333 999 9831
4,9
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The DFS experience
Staff are really friendly and Gary who guided us through the purchasing process was especially helpful. He went above and beyond to get us exactly what we wanted.
All in all, 10 out of 10
2 maggio 2026
Risposta di DFS Furniture - Llantrisant
Good morning Chris,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Llantrisant
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
David at dfs Llantrisant
David at dfs Llantrisant helped me purchase my perfect sofa, he was very helpful.
22 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fabulous sales person
Fabulous sales person, very knowledgeable with the ranges and gave us the recommendation to the sofa we where asking for and we bought the one we needed
3 maggio 2026
Risposta di DFS Furniture - Llantrisant
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Spoke to Dave in Llantrisant
Spoke to Dave in Llantrisant, really helpful with selecting colours and didn’t push anything, absolute fantastic service from him. Would highly recommend
3 maggio 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Ian was really helpful
Ian was really helpful. And answered all our questions. Would highly recommend.
26 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Unexpected perches
I only went into the showroom to browse, and came out with a three settee and a two settee 🤦🏻♀️
The advisor, who’s name is Mackenzie was very helpful and thorough with advice on my choice.
10 aprile 2026
Risposta di DFS Furniture - Llantrisant
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very helpful and didn't…
The staff were very helpful and didn't overwhelm us like other companies who followed us around the store.
Would highly recommend DFS Llantrisant.
22 aprile 2026
Risposta di DFS Furniture - Llantrisant
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Llantrisant
Good morning Ben,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very helpful staff
27 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Was good to me
16 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good afternoon Debbie,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
I was happy with the service in…
I was happy with the service in llantrisant store. I chose this store over lleckwith as preffered the layout of the store and the staff
23 aprile 2026
Risposta di DFS Furniture - Llantrisant
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
No pressure to buy
No pressure to buy , the knowledge and professionalism of both salespeople. Mark and Anthony were both so friendly and professional
23 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark and Anthony.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great experience at the Llantrisant…
Great experience at the Llantrisant store. Staff were really welcoming and explained the whole process and arrangements extremely well. We would definitely return for future purchases.
7 marzo 2026
Risposta di DFS Furniture - Llantrisant
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Grant your advisor was brilliant from…
Grant your advisor was brilliant from start to finish making our visit easy & quick.
19 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Nothing but praise
Popped into our local store several times and experienced great customer service every time. Special thanks to Grant for his patience and professional service and support. He is a credit to the store.
18 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good Morning,
We are really happy that Grant met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Visited this store for the first time. Excellent advice and service. Knowledgable staff.
18 aprile 2026
Risposta di DFS Furniture - Llantrisant
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.