Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Leggi di più
L'azienda ha risposto
We had a great experience at DFS Kettering and the customer service was brilliant. Cherice helped us with our sofa and was very knowledgeable. The staff were so friendly and welcoming.
L'azienda ha risposto
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Regno Unito
- 0333 999 9840
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - Kettering
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Kettering
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Nigel was lovely explaining and took…
Nigel was lovely explaining and took the time to listen and show us what we needed to see. Very good customer service. Nigel is very polite.
24 febbraio 2026
Risposta di DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service and Excellent…communication.
Great service and Excellent communication.
Easy purchase .
Plenty of collections made our selection easier.
3 marzo 2026
Risposta di DFS Furniture - Kettering
Good morning Gigi,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reece for salesman of the year 🏆
A very positive experience from start to finish. We received friendly, knowledgeable advice from Reece today. He gave us the space & time to peruse at our leisure. A very successful stress free, pleasant experience. Highly recommend this store & Reece 🙌🏼🙌🏼🙌🏼
3 marzo 2026
Risposta di DFS Furniture - Kettering
Good afternoon Dawn,
We are really grateful for your kind words and for sharing your experience in our store with Reece. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Kettering DFS - Reece 10/10
Reece was honest, knowledgeable, and not 'pushy' when it came to ordering our new sofa. A valuable asset to your Kettering team
22 febbraio 2026
Risposta di DFS Furniture - Kettering
Good afternoon Marcus,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Everyone was very helpful in helping us…
Everyone was very helpful in helping us make the right decision for us
2 marzo 2026
Risposta di DFS Furniture - Kettering
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely comfortable sofa and helpful service.
Lucy was extremely helpful and really helped me to choose the ideal sofa. Allowed me to take my time and reach my own decision. Very nice looking and comfortable sofa.
2 marzo 2026
Risposta di DFS Furniture - Kettering
Good afternoon Simon,
Thanks for your lovely feedback, we’re glad to hear Lucy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The salesman was very attentive
The salesman was very attentive, helpful and clearly knowledgeable. A credit to your company.
1 marzo 2026
Risposta di DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others.
Kind regards
Holly M
DFS Customer Support
You wasn’t pressured into buying…
You wasn’t pressured into buying anything as soon as you walked in the door
1 marzo 2026
Risposta di DFS Furniture - Kettering
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
found the perfect sofa
Friendly and informative, gave us time to have a good look around and test out sofas in our own time, a sweet hot chocolate drink whilst we were discussing our choices was very welcome
1 marzo 2026
Risposta di DFS Furniture - Kettering
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
amazing service from the gentleman that…
amazing service from the gentleman that served us and had a lovely conversation and answered every question with ease.
28 febbraio 2026
Risposta di DFS Furniture - Kettering
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Allowed own time to look round
Allowed own time to look round, helpful sale assissant
27 febbraio 2026
Risposta di DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Sofa buying experience
Lucy was extremely helpful and was able to provide us with all the information we needed to make our selection.
24 febbraio 2026
Risposta di DFS Furniture - Kettering
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Really good experience
Really good experience, knowledgeable staff member who gave plenty of time for us to make a decision
19 febbraio 2026
Risposta di DFS Furniture - Kettering
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very good customer service
Very good customer service. Gave us plenty of time to look around.
25 febbraio 2026
Risposta di DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Kettering
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Kettering
We appreciate you taking the time to share your 5-star experience with us! We are so glad that our staff was helpful and friendly.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Kettering
We appreciate you taking the time to leave us this great review. We are so glad to hear that our service was quick and easy for you.
Kind Regards,
Vanessa
DFS Customer Support
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