We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Leggi di più
L'azienda ha risposto
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Leggi di più
L'azienda ha risposto
Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experie... Leggi di più
L'azienda ha risposto
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Regno Unito
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We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredibly excited for our new sofas to arrive. Thank you so much for your help and the coffee! 😊

Risposta di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering
Young lady explained everything thoroughly and took her time.Excellent customer service.

Risposta di DFS Furniture - Kettering
Very friendly staff and not pushy.
I was in 3 times before actually making my decision on which sofa to choose. I was on my own and gave the staff my measurements, he helped me find the right sofa thst would fit. Great service

Risposta di DFS Furniture - Kettering
Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experience which makes me want to go to DFS again in the future for the next purchase. They even gave us a nice discount and walked us through all the options.
I like that they wouldn't try to sell you the most expensive option or product but the product and option that is right for your needs and budget.
I am aware of the long delivery time, it's always like this with furniture, i am not sure what experience i will expect from the delivery itself but i hope it will go well.
As for the payment i like the 0% interest 4 year monthly payment option. It really helps people that cannot afford one off payment to get what they need for their home, without struggling to pay in full. And even if you can pay in full it allows you room to better budget your payments and pay monthly or lump somes along the road rather than committing fully to a huge payment.

Risposta di DFS Furniture - Kettering
Arrived half hour before closing and was finished purchasing in 15 mins quick easy. Assistant was pleasant, helpfull, polite and efficient

Risposta di DFS Furniture - Kettering
Friendly service not pressurised into purchasing

Risposta di DFS Furniture - Kettering
Nigel was super helpful in store! Excellent customer service, made everything easy for us!

Risposta di DFS Furniture - Kettering
James was excellent and very knowledgeable, not pushy at all. Very professional .

Risposta di DFS Furniture - Kettering
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn't feel pressured into making a decision & was offered a choice of ways to make a payment. I would highly recommend Cherise & the Kettering branch of DFS.

Risposta di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering
I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.

Risposta di DFS Furniture - Kettering
Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa

Risposta di DFS Furniture - Kettering
Exellent service from james at the kettering branch

Risposta di DFS Furniture - Kettering
Fully explained everything fully supportive exerlant customer service 5 star all way

Risposta di DFS Furniture - Kettering
He was a very helpful, pleasant and professional man with excellent knowledge about the sofa I wanted. An asset to the company.

Risposta di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering
Reece helped us with our sofa purchase start to finish, giving recommendation and advise for what best suited us.

Risposta di DFS Furniture - Kettering
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