DFS Furniture - Kettering Recensioni 

3009
TrustScore 5 su 5

4,9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experie... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Regno Unito

  • 0333 999 9840

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3009)

99.267 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredibly excited for our new sofas to arrive. Thank you so much for your help and the coffee! 😊

18 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Excellent service and helpfull

Excellent service and helpfull

18 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Young lady explained everything…

Young lady explained everything thoroughly and took her time.Excellent customer service.

18 luglio 2026
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Risposta di DFS Furniture - Kettering

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Very friendly staff and not pushy.

Very friendly staff and not pushy.
I was in 3 times before actually making my decision on which sofa to choose. I was on my own and gave the staff my measurements, he helped me find the right sofa thst would fit. Great service

10 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

A really good shopping experience at Kettering DFS

Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experience which makes me want to go to DFS again in the future for the next purchase. They even gave us a nice discount and walked us through all the options.

I like that they wouldn't try to sell you the most expensive option or product but the product and option that is right for your needs and budget.

I am aware of the long delivery time, it's always like this with furniture, i am not sure what experience i will expect from the delivery itself but i hope it will go well.

As for the payment i like the 0% interest 4 year monthly payment option. It really helps people that cannot afford one off payment to get what they need for their home, without struggling to pay in full. And even if you can pay in full it allows you room to better budget your payments and pay monthly or lump somes along the road rather than committing fully to a huge payment.

13 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Arrived half hour before closing and…

Arrived half hour before closing and was finished purchasing in 15 mins quick easy. Assistant was pleasant, helpfull, polite and efficient

14 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Nigei was so helpful.

Nigei was so helpful.

13 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Nigel was super helpful in store

Nigel was super helpful in store! Excellent customer service, made everything easy for us!

11 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

James was excellent and very…

James was excellent and very knowledgeable, not pushy at all. Very professional .

11 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Friendly & helpful

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn't feel pressured into making a decision & was offered a choice of ways to make a payment. I would highly recommend Cherise & the Kettering branch of DFS.

8 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent

Excellent, knowledgeable service from Reece

7 luglio 2026
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Risposta di DFS Furniture - Kettering

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Corner Sofa

I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.

4 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Super helpful man called Reece helped…

Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa

4 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Fully explained everything fully…

Fully explained everything fully supportive exerlant customer service 5 star all way

3 luglio 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Asset to the Company

He was a very helpful, pleasant and professional man with excellent knowledge about the sofa I wanted. An asset to the company.

30 giugno 2026
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Risposta di DFS Furniture - Kettering

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

the assistant was very helpful and…

the assistant was very helpful and courteous

29 giugno 2026
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Risposta di DFS Furniture - Kettering

Good Morning,

Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Reece helped us with our sofa purchase…

Reece helped us with our sofa purchase start to finish, giving recommendation and advise for what best suited us.

28 giugno 2026
Logo di DFS Furniture - Kettering

Risposta di DFS Furniture - Kettering

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.

Kind Regards,

Jordan
DFS Customer Support

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