Our store advisor (Chris) was more than helpful, he explained everything to us so that we understood and answered all our questions we put to him. He helped us with colour schemes and materials whi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We are welcomed into the shop by each member of staff, two of which introduced themselves by names on our arrival. We were left to look around and then someone joined us. Everyone was so polite and he... Leggi di più
L'azienda ha risposto
The choice of two seater, electric recliner was excellent. Due in no small part to Chris, who was extremely helpful and went into our order thoughouly, without pressure selling. Delighted with the ent... Leggi di più
L'azienda ha risposto
Ordered two pieces (Roseley three and two seater). Gabby helped us out and displayed extreme patience, demonstrated knowledge about the products and was extremely attentive throughout the whole proces... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, Regno Unito
- 0333 999 9786
4,8
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very good service!
Excellent range of furniture to choose from.
Friendly, professional staff that were very helpful without being too pushy. Thank you Kerry!
4 agosto 2026
Risposta di DFS Furniture - Hove
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really easy to order on line
9 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Kelly was very professional and helpful…
Kelly was very professional and helpful with the sofa we wanted
9 agosto 2026
Risposta di DFS Furniture - Hove
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic help from Gabriella helped us…
Fantastic help from Gabriella helped us choose our sofa and made the buying process simple. Ask for her when you visit.
9 agosto 2026
Risposta di DFS Furniture - Hove
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Gabriella.
Kind Regards,
Jordan
DFS Customer Support
I came into my local store in shoreham…
I came into my local store in shoreham today and purchased a new sofa.
I was served by a young man named Owen, who was very very helpful and friendly. He answered any questions I had and I left feeling very happy with my purchase.
9 agosto 2026
Risposta di DFS Furniture - Hove
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Owen.
Kind Regards,
Jordan
DFS Customer Support
Great customer service very friendly…
Great customer service very friendly and knowledgeable
Everything was explained and all voices given
9 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Experienced sales advisor who was very…
Experienced sales advisor who was very knowledgeable and I got the sofa i wanted in the fabric I wanted.
8 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
“Armchair Shopping” - To start our experience we were greeted…
To start our experience we were greeted by Paul who made it clear that he would be there for us when we’d taken the time we needed to browse the store. He was true to his word and made the whole experience delightful. Thank you Paul; so friendly yet professional….you really know your stuff!
8 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Risposta di DFS Furniture - Hove
Hello Cherry,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff in giving the…
Very helpful staff in giving the information I needed to enable in making my decision regarding sofa bed.
5 agosto 2026
Risposta di DFS Furniture - Hove
Hello Rita,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Hove
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Greeted as entered store by Jess, asked if we needed help and we said we were just browsing, which for us is great. We were told just ask if we need help. No pressured sales so could have a good look round the store together. Everything explained when we made a decision.
4 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Risposta di DFS Furniture - Hove
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Good customer service explanation was…
Good customer service explanation was good and made aware of everything available however would have liked the two cushions thrown in for free!!!
4 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
The choice of two seater
The choice of two seater, electric recliner was excellent. Due in no small part to Chris, who was extremely helpful and went into our order thoughouly, without pressure selling. Delighted with the entire experience and good value for money.
4 agosto 2026
Risposta di DFS Furniture - Hove
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
Sales person was very helpful and…
Sales person was very helpful and knowledgeable. I am extremely satisfied with the service and good i purchased
3 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Our helper Gabby was so helpful and…
Our helper Gabby was so helpful and kind and helped us order our sofa
3 agosto 2026
Risposta di DFS Furniture - Hove
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Owen at DFS Shoreham
Owen was great. Explained everything clearly. Went through all paperwork.
A charming young man.
Every credit to him
2 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
No pressure from any of the sale people…
No pressure from any of the sale people which was lovely as we could browse without being asked every few minutes if we needed any help !!! Eventually found a sofa we liked and the salesman was very helpful and informative and again no pressure for up
Selling
26 luglio 2026
Risposta di DFS Furniture - Hove
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Disliked wandering around the store 3…
Disliked wandering around the store 3 times in one day and nobody offering to come and help me. Staff sitting around chatting with each other.
Really liked: the girl that served me was absolutely lovely, couldn't do enough for me and apologised.
I understand nobody likes to be followed around the store by staff or pushy sales staff but this was a little too hands off and did not look good with staff chatting every single time I went in.
Otherwise their range of sofas is the best, particularly for modular corner sofas.
1 agosto 2026
Risposta di DFS Furniture - Hove
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We will ensure this is fed back to the relevant management team to ensure a more proactive approach is implemented in-store.
Kind Regards,
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.