DFS Furniture - Hove Recensioni 4408

TrustScore 5 su 5

4,9

Old Shoreham Rd, Goldstone Retail Park, BN3 7PN Hove, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My first big purchasing after getting a flat and everyone I spoke to and talk to were not only help full (sensing it was all over whelming making sure it could get it my flat) but down to earth. They... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very relaxed atmosphere in store, we were not pestered by sales staff on arrival and were not followed around the store. The sales lady later introduced herself and showed us which sofas met our req... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I really do appreciate good customer service and Paul was extremely welcoming and very pleasant to chat with. He gave me a run-down of all the various purchase options and corresponding price points a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, Regno Unito

  • 0333 999 9786

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Staff were very friendly and helpful…

Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of different types of sofas whereas other places I have been the sofas were all very similar.

30 maggio 2026
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Risposta di DFS Furniture - Hove

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jess met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

My first big purchasing after getting a…

My first big purchasing after getting a flat and everyone I spoke to and talk to were not only help full (sensing it was all over whelming making sure it could get it my flat) but down to earth. They talked me through every detail and even triple checked the process of getting in my flat and coming up with solution. Owen and his supervisor were amazing especially on a very hot bank holiday Monday

25 maggio 2026
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Risposta di DFS Furniture - Hove

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service from Jess

Great service from Jess, she covered every detail and made our purchase very easy ..

25 maggio 2026
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Risposta di DFS Furniture - Hove

Hello Webby,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent supportive staff

I spoke with Gabby one weekend and Chris helped me place my order, both of the team were helpful, firstly helping me to find what I wanted and then giving me full support and instruction upon purchase, I really appreciate the time and service both team members gave to me!

24 maggio 2026
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Risposta di DFS Furniture - Hove

Hello Eleana,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Jess was excellent

Jess was excellent. Helpful and knowledgeable. Great service

21 maggio 2026
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Risposta di DFS Furniture - Hove

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience at DFS Hove

Great experience at DFS Hove - Bev, the customer executive amazing.

23 maggio 2026
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Risposta di DFS Furniture - Hove

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very relaxed atmosphere in store

Very relaxed atmosphere in store, we were not pestered by sales staff on arrival and were not followed around the store. The sales lady later introduced herself and showed us which sofas met our requirements and explained the types, she left us alone until we had questions about the furniture. She was very understanding when we informed her that we were going to check out other stores nearby.
We returned after checking out 3 other nearby stores and met the same sales lady, we went through the various options with her and she was very understanding when we told her we would go home and measure our room and discuss the options.
We returned a couple of days later and ordered the furniture

21 maggio 2026
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Risposta di DFS Furniture - Hove

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Top class customer service from the…

Top class customer service from the staff. Zero complaints, everything was explained very clearly and we were very well taken care of. Would recommend this place to anyone!

23 maggio 2026
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Risposta di DFS Furniture - Hove

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service

I could see the sofa I was going to buy and good sized samples of fabrics.
Chris was great talking me through the process and placing my order.
I felt very confident that my questions were answered well and with consideration for what I needed. Thankyou

11 maggio 2026
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Risposta di DFS Furniture - Hove

Hello Dorothy,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

excellent service

21 maggio 2026
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Risposta di DFS Furniture - Hove

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Huge range & very helpful staff

Huge range & very helpful staff - very pleased with purchase

20 maggio 2026
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Risposta di DFS Furniture - Hove

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Mark in the Hove store was really…

Mark in the Hove store was really helpful. We were really impressed with the service and the protection package that were offered to us

14 maggio 2026
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Risposta di DFS Furniture - Hove

Good afternoon Charlie,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Nice atmosphere

Nice atmosphere, Great choice of what we were looking for, knowledgeable friendly staff.

12 maggio 2026
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Risposta di DFS Furniture - Hove

Good morning Laurie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful pleasant young man dealt…

Very helpful pleasant young man dealt with me,talked everything through , thank you Paul.

19 maggio 2026
Logo di DFS Furniture - Hove

Risposta di DFS Furniture - Hove

Good Afternoon,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Valutata 5 stelle su 5

I really do appreciate good customer…

I really do appreciate good customer service and Paul was extremely welcoming and very pleasant to chat with. He gave me a run-down of all the various purchase options and corresponding price points and finance options. He explained the process very clearly and a rather lovely accent chair was purchased within about 10 minutes. Thank you very much.

19 maggio 2026
Logo di DFS Furniture - Hove

Risposta di DFS Furniture - Hove

Good afternoon Andrew,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Paul.

Kind regards,

Lia
DFS Customer Support

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