DFS Furniture - High Wycombe Recensioni 

2211
TrustScore 5 su 5

4,8

London Road, HP11 1LH High Wycombe, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went into high Wycombe DFS after visiting friends who have just had 2 x 2 seater sofas delivered. We liked their sofas immediately. We had a lovely saleswoman, her name is Irene, Irene was profes... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(2211)

97.875 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience in store

Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and friendly service.

19 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Very friendly, helpful and informative service. No hard sales pitch.

17 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Kamil made the whole experience really…

Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confidence in our purchase. 10/10

17 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello Steve & Teresa,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 1 stelle su 5

Amanda Holden Lovvie sofa

Looked online and saw the High Wycombe branch had the Amanda Holden Lovvie sofa.
I called the branch to double check before driving 2.5 hours and 2.5 hours back to see the sofas before placing an order.
The sales representative said they have them on display. So I travelled down to see them.
When walking around I was unable to find them, so I asked a sales staff. They said they don’t sell these any more. And the display sofas were sold. But I can still buy online.
I did explain to him I spoke to someone in their store 3 days ago and said I would be coming on the weekend.
He didn’t mentioned the display model was being sold and they may not have it on display.
They also didn’t have any of the swatches for this sofa range.
I was hoping to place an order today.
Very disappointed and a day wasted traveling there and back.

16 agosto 2026
Non scritta su invito
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Good morning Trish,

Thank you for taking the opportunity to share your experience with us. We are sorry to hear your chosen range was not available in-store to view upon your visit, our call agents do not have visibility of clearance stock and therefore would be unable to advise if this product had been sold prior to your visit. We will ensure this is fed back however, and the correct information is provided when querying display stock.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful salesperson.

Very helpful salesperson who took the time to show me suitably sized sofas and the colours/styles of my choice.

15 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Served by Kamal

Served by Kamal, Great experience he was friendly, knowledgeable and provided a very efficient service.

15 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Good Afternoon,

We are really happy that Kamal met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very helpful and knowledgeable person…

Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa and was immediately shown to one that met those requirements.
All my queries answered in a friendly and helpful manner. Made the purchase straightaway!

13 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello Lesley,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

the range of sofa was good and staff…

the range of sofa was good and staff were helpful. we browsed and went away, then returned and bought a sofa with two chairs. the experience felt good with no over selling and pressure being applied.

9 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

The assistant that helped us with our…

The assistant that helped us with our purchase, his name was Kamil, not sure that's the correct spelling of his name, sorry, he was informative, explanatory and friendly and made our purchase very easy, very commendable DFS in employing a salesperson that was not over pushy and listened to what we wanted to say and had answers to all of our questions. Only one complaint, nothing to do with the salesperson, I thought the delivery charge was excessive indeed I did not really expect to pay that much for delivery.

8 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Great service

Great service, very helpful and friendly staff.

26 luglio 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

Thank you for your positive review.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Irene was very helpful and offered…

Irene was very helpful and offered great service

4 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Jackie the sales lady was very helpful

Jackie the sales lady was very helpful. She explained everything in great details. She was excellent.

4 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jackie.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

10/10 Experience with Jackie she was…

10/10 Experience with Jackie she was very kind and very helpful

3 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Helpful staff

Helpful staff. Straightforward dealing.

2 agosto 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Jackie

Jackie, the young lady who served us , was extremely helpful and explained everything very clearly.

31 luglio 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great variety

5 stars for the variety! You can get pretty much any style, size, and fabric you want. My only issue was the delivery time - it took nearly 3 months for ours to arrive. Make sure you order early to avoid waiting.

26 luglio 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Irene was very helpful

Irene was very helpful, gave detailed explanations and answered all my questions thoroughly

25 luglio 2026
Logo di DFS Furniture - High Wycombe

Risposta di DFS Furniture - High Wycombe

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più