Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... Leggi di più
L'azienda ha risposto
Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... Leggi di più
L'azienda ha risposto
We went into high Wycombe DFS after visiting friends who have just had 2 x 2 seater sofas delivered. We liked their sofas immediately. We had a lovely saleswoman, her name is Irene, Irene was profes... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
London Road, HP11 1LH, High Wycombe, Regno Unito
- 0333 999 9826
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Fantastic customer service
Fantastic customer service, Isabella made us feel comfortable and welcomed into the store.
13 giugno 2026
Risposta di DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I bought sofa from DFS 20 years ago and…
I bought sofa from DFS 20 years ago and was happy with quality and make.
12 giugno 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Davies corner sofa system…
I was unsure of exactly what I was looking for and Jackie was very helpful in assisting with my decision. She was knowledgeable about the product, helped me to understand what was important and explained the whole order and delivery process clearly
9 giugno 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Jackie was excellent
Jackie was excellent, and the whole process was super smooth. Thank you Jackie!
2 giugno 2026
Risposta di DFS Furniture - High Wycombe
Hello Courtney,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service was great
The customer service was great, the staff were genuinely helpful. They helped me to choose the right sofa to fit in my house and were very patient with when I was considering a few options, they walked me through how each options with fit in my living room.
6 giugno 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly,patient,knowledgeable sales…
Friendly,patient,knowledgeable sales girl.No pressure. Explained everything,ensuring that we made the correct purchase. Highly recommended..
5 giugno 2026
Risposta di DFS Furniture - High Wycombe
Hello Mary,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
We had a very tight time frame and our…
We had a very tight time frame and our sales associate kept to the facts, didn't over complicate things. From start to finish it took 40mins to order our new sofa.
4 giugno 2026
Risposta di DFS Furniture - High Wycombe
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
UPDATED Wonky legs.
Ordered a DFS sofa which was a collaboration with Joules. Unfortunately what arrived was obviously made differently to the sofa in the store. Marks on the fabric, wonky legs, nails pushing against the fabric from underneath. DFS were contacted and sent someone to look at it. Apparently the marks are normal. He fixed the protruding nail and said he’d put some spacers on the legs to straighten them. When I got home I inspected the legs, which were now almost straight. The spacers however are actually some folded paper towel stuffed under the leg. Pretty shoddy. I wasn’t expecting a top quality sofa for DFS money, but this is well below expectations. Hopefully DFS will take the sofa back to save me having to get my credit card company involved.
ETA. Another representative has visited and agreed that the ‘fix’ wasn’t acceptable, a 2 hour appointment has been made so that he can attempt to fix it. However we have no faith in DFS and will be asking for a refund or the credit card company will action a charge back.
2 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - High Wycombe
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your furniture. We are sorry to hear that you are having issues with your sofa.
Our team tried to contact you today to discuss this further and I am really sorry I missed you. I have raised this with the relevant team who will be in contact with you shortly. If you would like to discuss this further then please call us on 0333 9999 777 and choose option 2.
Kind Regards,
Lorraine A
DFS Central Customer Support
Wasn’t easy picking the right one but…
Wasn’t easy picking the right one but we had a lot of guidance which made it so in the end we found what we were looking for
28 maggio 2026
Risposta di DFS Furniture - High Wycombe
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Sales person was pleasant
Sales person was pleasant, knowlegable and transaction effortless
29 maggio 2026
Risposta di DFS Furniture - High Wycombe
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful staff with…
Friendly and helpful staff with customer service that made the overall process pleasant.
28 maggio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for sharing your 5 star review with us.
Kind regards,
Holly M
DFS Customer Support
Helpful service
We achieved what we set out to do with the help of friendly, helpful staff.
We were warmly welcolmed and everything was explained clearly before and during making our purchase.
26 maggio 2026
Risposta di DFS Furniture - High Wycombe
Hello Lynda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very Good CS
Danielle was very professional and gave us a very comprehensive customer service, explaining everything. The process took a long time, but we left very happy with the purchase.
18 maggio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - High Wycombe
Hello Robert,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
The sales girl was marvellous helped me…
The sales girl was marvellous helped me so much
23 maggio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The lady that helped me
The lady that helped me, she gave me time to look around without pestering me or being push, I had a cup of coffee which made me feel relaxed and at home.
IZABELA explained everything very clearly to me so I understand the whole process.
23 maggio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Jackie in the HWYC branch was super…
Jackie in the HWYC branch was super helpful. it was a very smooth painless informative and easy transaction
20 maggio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Jackie gave fantastic service so…
Jackie gave fantastic service so friendly and knowledgeable.
13 maggio 2026
Risposta di DFS Furniture - High Wycombe
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
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