Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Leggi di più
L'azienda ha risposto
Tom who dealt with me was very good at his role he found ways to best accommodate me, was very friendly warm and efficient at his role,,and it was a pleasure meeting him
L'azienda ha risposto
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Leggi di più
L'azienda ha risposto
Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big than... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Regno Unito
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Great service young man named mo Greenwich dfs very friendly tho shame dfs don't have all sofas to sit on and look at .in the end we choose a corner sofa so looking forward to that .

Risposta di DFS Furniture - Greenwich
Great customer service and staff knowing how much to engage with the customer, but also the need to give space to allow us to make our own choice.

Risposta di DFS Furniture - Greenwich
Tom was extremely helpful and friendly. He made us feel very contactable. Did a great job and would definitely return next time we need some new furniture.

Risposta di DFS Furniture - Greenwich
Karima was very helpful, easy going in her approach and very clear communication taking the time to answer all my queries. Now I can’t wait for my new couch to arrive….

Risposta di DFS Furniture - Greenwich

Risposta di DFS Furniture - Greenwich

Risposta di DFS Furniture - Greenwich
The sales representatives Tom was extremely helpful- guided us nicely with full explanation and care. Tom knew his furniture and was very helpful. A valuable member to your team I would say.

Risposta di DFS Furniture - Greenwich
Tom at Charlton DFS was great really helpful and honest.
So please with the service.
Couldn’t recommend enough

Risposta di DFS Furniture - Greenwich
The experience i had in the shop was amazing especially from moh ,the shop attendant, he had a really good customer service ,he was polite and helpful and had time to explain every bit of our purchase .I will recommend people to come to the shop

Risposta di DFS Furniture - Greenwich
The whole team was amazing. Especially our sales Advisor Kerry- such a pleasant experience the whole way- didn't even see the time go. Made our stressful sofa and bed shopping so fun and memorable. So happy with our purchase and the entire sale experience. Can't thank Kerry enough!!
Also both managers Ash and Will were both very helpful throughout the process!

Risposta di DFS Furniture - Greenwich
Great selection and excellent customer service. Jay, our customer service assistant took us smoothly through the process - he was both knowledgeable and thorough. The whole process was excellent. Can’t recommend this store and Jay highly enough.

Risposta di DFS Furniture - Greenwich
Karima looked after me very well she wasn't pushy and left me to have a look at the options she gave me, the sofa I originally wanted was very low but Karima showed me another sofa that I just fell in love with, she explained everything so well. She is a credit to your business. A true asset. I couldn't be more happier with overall experience and look forward to my beautiful new sofa to arrive.

Risposta di DFS Furniture - Greenwich
My mum and I came in and purchased the San Antonio sofa set. Mo, at Greenwich DFS was our sales associate and he was extremely attentive and patient. He went through all the information in detail and made us feel assured with our purchase!
Thanks once again

Risposta di DFS Furniture - Greenwich
Biggest shout out to TOM!
friendly and outgoing, honest, funny and so much more. Getting a new sofas plus someone so outgoing defo a must when you’re doing customer service! Thank you Tom, for making our experience easy!

Risposta di DFS Furniture - Greenwich
Good customer service and support and guidance from Greenwich Branch. Saturday 25th April 2026

Risposta di DFS Furniture - Greenwich
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