DFS Furniture - Greenwich Recensioni 

Within a short space of time Tom & I had a good rapport, told him what I was looking for & he showed me my choices, he asked about budget, purpose, size, long term appearance/wear, colour, level of comfort & delivery access amongst other things, Tom's thorough which helped my decision. Now the sofa needs to arrive & absolutely needs to knock the ball out of the park for myself & family. Lets wait & see.

The overall experience was great,
the staff were very polite friendly and they provided excellent customer service throughout.
Special shoutout to Tom who was super helpful and very knowledgeable as well.
He explained the whole process from point of order to delivery and information about the sofa. 10/10 positive experience 😊

Excellent customer care we received

Tom helped me a lot today and overall I was happy with DFS.

Very helpful staff. Went above and beyond to ensure I had the best price and looked at other stores for an end of range sale. Very clear instructions and overall a very smooth transaction. Thank you.

Good experience for this shopping, and waiting for delivery

Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. Also we spoke to the manager who was equally friendly and helpful. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

Absolutely first class customer service. We were greeted on arrival in the store by Shazz who asked if we needed any assistance. She was helpful and professional and made some very useful suggestions about what we could achieve in our home space. She was very friendly and went the extra mile to help us make the right choice but giving us the time and space to be satisfied with working through the various options. She was patient and thorough in her explanations. It was a pleasure to have her assistance. I haven't been to a dfs store in years but have purchased there before. Shazz offered such a positive experience that I would highly recommend.

The customer service is excellent and the atmosphere is very good

We had such a great experience at DFS in Greenwich. All the staff were lovely but particularly Shaz, who spent the time to talk us through the best options for sofa beds including demonstrations of how they work.
The customer service at this store is unmatched and we have left with the perfect sofa for our needs on order!
I would also commend this store on its accessibility, having a lift enabled me to get to the second floor with zero difficulty.

The gentleman that looked after me let me change my mind without being grumpy or uoaet

friendly service and easy to do. Staff made everything understandable and quick

Thomas @ DFS Charlton is an excellent salesman. Not only did he deal with me professionally on my purchase, he advised me on aftercare, dealt with all my concerns seamlessly. He engaged me also in education issues which he was genuinely interested in. He’s a great guy for sure and asset to the business.

10/10 service it was amazing experience from start to finish specially sameera thank you :)
She took extra care for us and my family and explained every details beautifully thank you again sameera

We visited DFS today looking for a sofa and were fortunate to be assisted by Samira. From the moment she greeted us, she was incredibly welcoming, knowledgeable, patient, and genuinely interested in helping us find the right sofa for our home.
Samira took the time to understand exactly what we were looking for, answered all of our questions thoroughly, and guided us through the available options without any pressure. Her product knowledge and honest advice made the decision-making process so much easier.
Thanks to her exceptional customer service, we ended up making a purchase that we are absolutely delighted with. She made what could have been an overwhelming experience enjoyable and stress-free.
Samira is a real credit to DFS, and I would highly recommend her to anyone looking for outstanding customer service. Thank you, Samira, for going above and beyond to help us. A truly first-class experience from start to finish.

Very pleased with service and well looked after.Will recommend to other's. Thank you.

Nice women staff help me pick a new sofa and armchaira and she would very nice To talk with