We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big than... Leggi di più
L'azienda ha risposto
Within a short space of time Tom & I had a good rapport, told him what I was looking for & he showed me my choices, he asked about budget, purpose, size, long term appearance/wear, colour, level of c... Leggi di più
L'azienda ha risposto
i was treated so well by one of your team members at the charlton store. a guy called tom. he was so informative, very educated on sofa sizes and designs and made my experience unique. i have in the p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Regno Unito
- +443339999777
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Positive experince
Positive experince
Very supportive, patient, positive advice and approachable.
8 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I ordered a sofa from the Greenwich DFS…
I ordered a sofa from the Greenwich DFS store, and I would like to thank the staff member who helped me that day. He was very kind, patient, and extremely helpful throughout the whole process. I really appreciate his excellent customer service. Thank you very much!
6 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tom from Charlton couldn’t have been…
Tom from Charlton couldn’t have been more helpful if he tried. He was so genuine, which led us to buying a suite. We trusted him and he made us feel like we were importannt to have m
8 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The level of the customer service…excellent customer service
The level of the customer service received from the lady that attended to me was excellent. Very friendly
7 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello Tokunbo,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful as I seen…
The staff were very helpful as I seen some sofas and the salesperson went out of his way to show me the options
6 luglio 2026
Risposta di DFS Furniture - Greenwich
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The sale person that deal with me very…
The sale person that deal with me very helpful and professional and give great customer service
6 luglio 2026
Risposta di DFS Furniture - Greenwich
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Moe was very good when it came to…
Moe was very good when it came to explaining the whole process and would definitely come back in the future. Overall a very good customer service
5 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
SOFA SO GOOD
When we arrived in store we were greeted by Samira and on telling her which sofa we were looking for she directed us to it and allowed us to sit and discuss our options when we were ready and called her over she came and was very polite helpful and not pushy we told her our requests and she was both professional and caring to our requirements not over pushing the options great customer service and would recommend DFS sofa!!!
5 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Good customer service from Mo
4 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
They were helpful and informative
4 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The assistant was through and went over…
The assistant was through and went over every detail he was also helpful. And he covered everything
4 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Your young lady was very knowledgeable…
Your young lady was very knowledgeable and extremely professional and conducted herself in a very good manner.
3 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello Stephen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The customer service I received in this…
The customer service I received in this store was fantastic. Kerry was brilliant from start to finish, patient, friendly, and really took the time to explain all the options available to me, as well as offering aftercare advice so that I get the most out of my new sofa.
27 giugno 2026
Risposta di DFS Furniture - Greenwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Karima was very friendly and happy to…
Karima was very friendly and happy to answer any questions or concerns I had. Everything was explained to me in detail making my purchase quick and easy.
1 luglio 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Service was great in terms of talking…
Service was great in terms of talking us through the options. Can provide more once it has been has been delivered.
30 giugno 2026
Risposta di DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Greenwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Greenwich
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
I was very pleased with the service…
I was very pleased with the service received (Mo - Sales Advisor). He was very professional, friendly and understood what I wanted, he explained all I needed to know about the Nevara suite that I wanted, guarantees and care of product.
I cannot fault service received, so I placed my order and now looking forward to receiving a delivery date. Also Thank you William for your input.
Thank you
27 giugno 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgeable person…
Very friendly and knowledgeable person who knows how to help people
26 giugno 2026
Risposta di DFS Furniture - Greenwich
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Dfs is very reliable responsible…
Dfs is very reliable responsible deligent and avery good customer service
16 giugno 2026
Risposta di DFS Furniture - Greenwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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