Customer service was excellent. Tom was very helpful and knowledgeable and helped my mum make a very solid decision about the sofa bed she wanted. He explained everything to her, including me so I wa... Leggi di più
L'azienda ha risposto
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
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Customer service was excellent. Tom was very helpful and knowledgeable and helped my mum make a very solid decision about the sofa bed she wanted. He explained everything to her, including me so I wa... Leggi di più
L'azienda ha risposto
We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... Leggi di più
L'azienda ha risposto
The sales person was really helpful and actively looked for the best deal for us. Order relations were double checked as process which was good as minimises human error ensuring order is processed wit... Leggi di più
L'azienda ha risposto
Amazing service from Rachel, really helpful friendly, can’t wait for my new sofa to arrive Thanks for the great service Rachel will definitely recommend you to friends & family x
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Regno Unito
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Amazing staff and great customer service. I felt like I got all the information I needed and I was really impressed with everything.

Risposta di DFS Furniture - Giltbrook
Excellent service from Matt (Mathew) @ the Giltbrook Store . He managed to get the scatter cushions made for us in a more suitable colour for our colour scheme. One set came in the wrong colour but this was soon rectified.
Thankyou so much

Risposta di DFS Furniture - Giltbrook
The staff were very helpful and explained all information properly

Risposta di DFS Furniture - Giltbrook

Risposta di DFS Furniture - Giltbrook
Very friendly and easy to find out the information I needed

Risposta di DFS Furniture - Giltbrook
The staff and variety of products was 1st class.Rachell was above and beyond with her knowledge of the products.

Risposta di DFS Furniture - Giltbrook
Not being chased around the shop by sales people ,left to browse at our own pace

Risposta di DFS Furniture - Giltbrook
Welcoming, attentive service without being overpowering or off-putting. Allowed us to take our time with choosing without being bothered and when we were ready, made the whole process straight-forward and easy. Tried a few stores before DFS but found what was needed here.

Risposta di DFS Furniture - Giltbrook

Risposta di DFS Furniture - Giltbrook

Risposta di DFS Furniture - Giltbrook
We were treated with extreme professionalism. No pushy sales, help and advise was so genuine. Becky was so helpful and professional. She was extremely friendly in all aspects of th sale.

Risposta di DFS Furniture - Giltbrook
Buying the furniture was made easier because of the knowledge and information provided by the sales person

Risposta di DFS Furniture - Giltbrook
Excellent service provided to us by Rebecca.She went extra miles to make us comfortable and and go through all the materials provided until we got the best fabric.
Rebecca made our day easy and enjoyable…..with tangible results.
We will surely visit dfs again for the best service

Risposta di DFS Furniture - Giltbrook
My wife and I were looking for a 2 seater sofa. The showroom was quite large with a wide variety of furniture. After a few minutes, an advisor, P71 - Bob approached us and soon put us at our ease. He was very knowledgeable about their furniture, payment and delivery options and it was a pleasure talking to him.

Risposta di DFS Furniture - Giltbrook

Risposta di DFS Furniture - Giltbrook
We came back to DFS due to the service we had previously & how easy the purchase process is around the 0% interest payments', although Kelly was first class & a great credit to DFS, therefore making the purchase on this occasion even better, very knowledgeable.

Risposta di DFS Furniture - Giltbrook
The sales person was amazing answered all my questions and gave me exactly what I wanted

Risposta di DFS Furniture - Giltbrook
Customer service -( excellent service by Becky)
Products and quality
Ambience of the showroom
0% credit

Risposta di DFS Furniture - Giltbrook
At DFS, we went there to look at mattresses. And expected to spend all day looking all over at them to be honest. But as we layed on every mattress in DFS we found the one within 40 mins. We wasn't pressured by any sales people which for us fantastic as we hate it, and when we was ready we went to ask a sales person a few questions about our sleeping styles and he said we had picked a good one for that. And further more we looked at the reviews and since I have fibromyalgia it was a particularly good one for helping with that too. So a really good day picking a mattress at a decent price, a Rylee Pillowtop at £699 fabulous we cant wait till we get it.

Risposta di DFS Furniture - Giltbrook
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