DFS Furniture - Farnborough Recensioni 

5153
TrustScore 5 su 5

4,9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

John at the Farnborough DFS store was extremely helpful, knowledgeable and kind. He made choosing our sofas easy by showing us quality options with quick delivery times. We’re very happy with our choi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Regno Unito

  • 0333 999 9815

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(5153)

97.875 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

V good service

15 aprile 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello Gary,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great sofas, very helpful and informative staff

Very helpful and informative staff. Beautiful comfortable sofas. The staff member showed me how the sofabed works and had the information I needed about sizes.

Also happy that I could easily re-arrange delivery to a day that suited me by calling DFS. The sofa is arriving well before schedule as well so I am a happy customer :)

29 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Sofa

Very good service the staff was very helpful and polite and made sure we found the perfect sofa that we was looking for.

29 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Find Ben and Mike for Help. Brilliant.

Looked at purchasing a sofa, appreciated Ben introducing himself and then allowing us the time to explore before then offering his assistance, which meant I did not feel any pressure from the classic let me follow you around the store. Ben's product knowledge was excellent on the sofa we asked about. Returned the next day, ended up purchasing a different sofa (recliner vs family UShape), equally as good of knowledge. We had been to see beds at another store, and Mike (former Dreams employee), was introduced to me by Ben, who was then able to discuss their beds and mattresses. Honest. Transparent. Very Helpful. Bought a sofa and two beds and felt very happy with the service I received. Must mention Steven, the Assistant Manager of the store, who was also polite in passing. If all purchases and sales people were this pleasant to deal with, online shopping would not be so popular.

28 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben and Mike met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great sofas, great customer service from Sonia!

We bought our recliner sofas plus a nest of tables from Sonia Peek from the Farnborough store. The range of sofas are incredible we were really impressed as its been 6 years since we last shopped for a sofa. We went through all different ranges and furniture bits until we found ‘the one’. Sonia was incredibly helpful talking us through everything and explaining things in detail including the care kit which we loved. I highly recommend DFS and would like to say a special thanks to Sonia!

28 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

We visited DFS Farnborough a couple of…

We visited DFS Farnborough a couple of times to decide on our new sofa and dealt with a lovely lady called Sylvia. Sylvia was very helpful, non-pressuring and answered all questions. We changed our mind at the last minute due to sizing and she agreed with our decision rather than pressuring us to get the more expensive and larger one. Great experience, thank you!

27 giugno 2026
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Risposta di DFS Furniture - Farnborough

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sylvia.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent

Excellent service

27 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great customer service from Tyra

Tyra was very helpful and took time and effort to understand what we were looking for. She fully explained everything and answered all our questions.

27 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tyra.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

review

10 characters

26 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Sylvia

Sylvia was highly professional throughout our visit, today. With bags of personality, Sylvia made the whole experience pleasurable.

26 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great service from the teams

Great service from the teams, gave us all the info we needed

22 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great service from start to finish

Great service from David start to finish, the process for getting our sofa delivered was clearly communicated, and the price was very good :)

21 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The lady that served me was very polite…

The lady that served me was very polite and patient. No pushy sale and good advice

21 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Made helpful suggestions but didn’t…

Made helpful suggestions but didn’t push for a sale. Was happy for us to continue looking and ultimately we came back to make a purchase

20 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very nice lady no pushing and explained…

Very nice lady no pushing and explained everything.

20 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Made us feel so welcome and explained…

Made us feel so welcome and explained everything took his time to tell us everything Ben was a really good man and let us take our time to decide can't thank him enough

18 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ben.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

I was very happy with the help I…

I was very happy with the help I received from one of the sales team, unfortunately I can't remember his name but hopefully he'll know who he was! He was very attentive from start to finish without being pushy and explained everything I needed to know plus was quick to ascertain what I was looking for.

17 giugno 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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