The staff who assisted us is so accommodating,friendlyand professionaly explain everything what we need to know about the the product that we bought in dfs .highly recommended this store.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We popped into DFS looking for sofas and Ben was incredibly helpful throughout the whole process. He took the time to help us choose the right sofas and made everything easy and stress-free. Great cus... Leggi di più
L'azienda ha risposto
The lady that helped us , never pressured us or kept on she was friendly chatty and would answer any questions we had about the furniture or fabrics . We felt comfortable , offered drinks , and left... Leggi di più
L'azienda ha risposto
We went to buy a sofa and we met staff Ben, he was so friendly and helpful. We were so confused between colours and design but Ben helped us to decide by clearly explaining the product and its ben... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Solartron Road, Unit 1, GU14 7QJ, Farnborough, Regno Unito
- 0333 999 9815
4,9
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
100% recommend
We spoke to Mike and he was great. He was very friendly, helpful and knew all about the item that we wanted to buy.
I would definitely recommend 100%
Thank you Mike
30 maggio 2026
Ben is a great member of staff left us…
Ben is a great member of staff left us to have a wander and to let him know once we knew what we wanted! Very helpful
30 maggio 2026
Staff very helpful and pleasant
30 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The staff caters for individual…
The staff caters for individual differences, everything is double checked before finalising your order.
22 maggio 2026
Risposta di DFS Furniture - Farnborough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Billy was great
Billy was great, he went through everything in detail and gave excellent customer service.
29 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello Miguel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Experience was made very easy
Experience was made very easy. Ben was absolutely brilliant and made us feel very comfortable. 10/10 customer service.
29 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello Jay,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff who assisted us is so…
The staff who assisted us is so accommodating,friendlyand professionaly explain everything what we need to know about the the product that we bought in dfs .highly recommended this store.
28 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Farnborough
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Amazing customer service extremely…
Amazing customer service extremely happy with the purchase. The sales representative was very knowledgeable in her job role
26 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We popped into DFS looking for sofas…
We popped into DFS looking for sofas and Ben was incredibly helpful throughout the whole process. He took the time to help us choose the right sofas and made everything easy and stress-free. Great customer service thank you, Ben!
25 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello Adam,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Farnborough
Hello Rita,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful staff
Very helpful staff
We were served by Ben in Farnborough and he was really friendly and informative and made the whole process very easy.
25 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Farnborough
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very positive experience
Very positive experience. Very helpful and explained everything well. Friendly
24 maggio 2026
Risposta di DFS Furniture - Farnborough
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Super service at Farnborough DFS
We were looked after by Ben at the Farnborough branch and he was brilliant. He took great care in listening to what we needed and we felt reassured we were being listened to. When we went back to order our sofa, we made sure we saw him.
24 maggio 2026
Risposta di DFS Furniture - Farnborough
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
GREAT SERVICE
Great service, very helpful, understood our requirements and offered good insight.
Thank you
24 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello Brian,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Risposta di DFS Furniture - Farnborough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Ben the Arsenal fan
Ben greeted us and asked if we needed anything. He introduced himself and gave us time to look around. He was available when we had any questions and nothing was too much trouble. We came away with a lovely sofa and included all the add ons. We then ended up with a set of nest of tables too which will match perfectly. Only downside was Ben being an Arsenal fan. Haha other than that Ben was a great sales man and credit to your team.
23 maggio 2026
Risposta di DFS Furniture - Farnborough
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.