DFS Furniture - Farnborough Recensioni 

5131
TrustScore 5 su 5

4,9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

John at the Farnborough DFS store was extremely helpful, knowledgeable and kind. He made choosing our sofas easy by showing us quality options with quick delivery times. We’re very happy with our choi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were welcomed by Sonia at Farnborough shop and she was an outstanding in making us feel comfortable and confident in our choice and awareness of the process. Really impressed and we enjoyed very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great experience thanks to Billy. He introduced himself straight away, made us feel welcome, and then gave us the time and space to browse for our sofa without any pressure. When we needed ad... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Regno Unito

  • 0333 999 9815

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(5131)

95.883 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service!

John was fantastic, walked us through all the options and made sure we were fully informed in our choices. Looking forward to our new sofas being delivered!

30 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service

Friendly, approachable, knowledgeable, no pressure, allowed time and professional.

6 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

We were welcomed by Sonia at with a a outstanding service

We were welcomed by Sonia at Farnborough shop and she was an outstanding in making us feel comfortable and confident in our choice and awareness of the process.
Really impressed and we enjoyed very much our purchase. Thank you Sonia and DFS.
Hopefully we will say the same when our delivery arrives.

3 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Friendly and knowledgeable staff good…

Friendly and knowledgeable staff good advice and explained everything well

2 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience buying a living…

Excellent experience buying a living room set. Staff were friendly, helpful, and knowledgeable but not pushy. There was no pressure to buy. They moved furniture around so we could mix and match. All in all an excellent buying experience.

1 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very friendly service

Very friendly service. Happy with choice.

1 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Sofa

The member of staff who served us was a bit older, and, in the words of my wife "not as smarmy as the younger ones". He was great.

1 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

David who helped us was great

David who helped us was great, showed great patience with us and gave us professional advice.

1 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

We had a great experience thanks to…

We had a great experience thanks to Billy. He introduced himself straight away, made us feel welcome, and then gave us the time and space to browse for our sofa without any pressure. When we needed advice, he was there to help, and his recommendations were brilliant. He made some great points that really helped us think about what would work best for us. Friendly, knowledgeable, and genuinely helpful throughout. Excellent customer service – thanks, Billy!

25 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Billy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Staff were friendly

Staff were friendly, knowledgable, but not too pushy

1 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The guy who sold us what we wanted…happy customer

The guy who sold us what we wanted without being pushy…..he was helpful and had lots of knowledge about what we chose…..very happy customer!

25 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

We brought a sofa from Billy he was…

We brought a sofa from Billy he was very professional very knowledgeable about product found him very helpful.

1 agosto 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Plenty of choices

Patient helpful no pressure just useful information

29 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Great service and great prices

Great service and great prices. Thank you.

27 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Absolutely amazing

Absolutely amazing, answered everything in full detail and reassuring all the way through the sales process. couldnt have thanked silvia enough.

27 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 3 stelle su 5

Two out of three

Sales and Logistics great, Customer Service Department not so.

1 marzo 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello Mark,

Thanks for taking the time to share your feedback. We're sorry to hear the customer service was anthing but helpful, we will aim to feed this back. If there is anything you wish to discuss with us directly, the team are available via social media also.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Mattress delivery

The mattresses were delivered on time and the correct address, which a lot of people get wrong.
Good quality and value for money

19 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Thank you Billy

Billy in the Farnborough store was incredibly attentive and helpful. He was very informative and made things easy to understand. For anyone going to the Farnborough store I would recommend finding billy.

26 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Amazing customer service from all…

Amazing customer service from all staff.
Very supportive and helpful to make a decision over the sofas.

19 luglio 2026
Logo di DFS Furniture - Farnborough

Risposta di DFS Furniture - Farnborough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

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