DFS Furniture - Exeter Recensioni 

4206
TrustScore 5 su 5

4,9

Digby Drive, Rydon Lane Retail Park, EX2 7HX Exeter, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really happy with our experience - our lovely sales advisor Sian was so helpful. We figured out what we liked, went home and measured up and went back. Sian was very knowledgeable and helped us with t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Marcus was extremely friendly, helpful and professional, as was his colleague whom we met briefly. He was able to provide full information about the product and extras we could have without being ‘p... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Regno Unito

  • 0333 999 9816

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(4206)

99.267 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

the help that you get is help i will be…

the help that you get is help i will be going back to order settee from dfs

18 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Valutata 4 stelle su 5

The staff were extremely helpful

The staff were extremely helpful, polite and welcoming, which improves the whole shopping experience.

11 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Have had 3 Dfs sofas so far in my life…

Have had 3 Dfs sofas so far in my life time great service ,treated nicely and always helpful,Jane ,the lady who served me was very knowledgeable and not pushy

24 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello Alison,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

I was very pleased with the service…

I was very pleased with the service provided and all details explained clearly.
I’m delighted with my choice of sofa and look forward to taking delivery.
Thank you.

21 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Your sales lady

Your sales lady, named Kelsie, (I hope I have the correct spelling) was extremely helpful. She didn't put us under any pressure. She was a good listener. Our shopping experience with her to assist us cannot be faulted.

16 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service today in Exeter store

Great service today in Exeter store. Friendly and helpful staff, happy with my new purchase

22 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Should be running the place

The lady that helped us was excellent. Very knowledgeable about your products and couldn't do more to help. We actually purchased the sofa that she recommended once she understood our needs.
She was extremely professional but had the skill to make us feel like we were long standing friends. A rare talent indeed.

21 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

A credit to the DFS company

Dealing with someone who knew the product and who loved her job. Jane Cooper had a bubbly personality with a permanent smile, it was a pleasure doing business with her.
My neighbour also bought furniture from the same store and it was they who told me to seek out Jane.
Jane is a credit to your company.

17 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Just fabulous so friendly I was even…

Just fabulous so friendly I was even aloud to bring my dog in to whom they had treats for

18 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Perfect balance of help when needed and…

Perfect balance of help when needed and leaving us to make our decision. Special thanks to Matt, really friendly, helpful and knowledgeable.

20 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Great experience, Jane was lovely and explained everything to me. I'm very pleased with everything about it. Thank you!

20 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

We had a great experience at DFS today

We had a great experience at DFS today. Our saleswoman, Jane Cooper, was incredibly knowledgeable and attentive, highlighting all the available options. Despite being on a time limit, all the relevant terms, conditions and guarantees were thoroughly explained. Overall, I would recommend DFS to other customers.

19 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Lovely quality

Very good customer service we bought our sofas and we love them

12 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

BEST FURNITURE SHOWROOM Show room looked amazing

Show room looked amazing, looked good and smelt good..Staff are friendly and helpful. We were served by the lovely Kelsey who made us tea and talked us through options available.. Kelsey is most definitely an asset to your company, we appreciate all the help she gave us.

18 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kelsey met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Welcomed but not overpowered by the…

Welcomed but not overpowered by the salesman. Extremely, informative and helpful staff about our purchase.

17 giugno 2026
Logo di DFS Furniture - Exeter

Risposta di DFS Furniture - Exeter

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più