DFS Furniture - Enfield Recensioni 

6757
TrustScore 5 su 5

4,9

Great Cambridge Road, EN1 1UJ London, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went throu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were fortunate to gain the obvious experience and knowledge and exceptional customer service of Lisa this afternoon. Everything was explained clearly and there was no hard sell, there didn't ne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a fr... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(6757)

95.641 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I visited DFS Enfield near to closing…

I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went through. The Manager supported the process to go ahead after closing time. We were treated with utmost personalised care. Waiting for delivery!!!

2 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great Customer service - Snehal

Snehal made the experience less stressful by explaining everything clearly, gave us all the information and was very friendly! Supported us when we had to make a change to our booking which isn’t always easy, we appreciate his customer service. Thank you Snehal!

2 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff

Staff, specifically Hassan, who was a great help and a friendly staff member.

2 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

Easy and very helpful

Easy and very helpful. Were allowed to think about our choice were not under any pressure to buy and helpful when we had questions

2 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 4 stelle su 5

Good customer service but waiting time…

Good customer service but waiting time is not comfortable

1 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Morning,

Thank you so much for sharing your feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait

Kind regards,

Jordan
DFS Central Customer Support

Valutata 5 stelle su 5

As first time buyers of a new home &…

As first time buyers of a new home & therefore the first sofa we brought, the staff member who worked with us was so helpful and accommodating! Would defo reccomend DFS

1 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

I had a lovely experience with the sale representative.

I had a lovely experience with the sale assistant. She had a full knowledge of the products and the needs of the customer.
She explained and showed us the different types of furnitures and the different selections.
She was friendly, helpful and full knowledge.
I had a 100% customer satisfaction.
Thank you.

1 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service from DFC I…

Excellent customer service from DFC I was served by a very nice gentleman called Hassan, who was extremely friendly, honest and helpful.
I would definitely recommend DFS to anyone looking to buy nice sofas at an excellent price.

1 agosto 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very polite

Very polite. Impartial and extremely caring. And very professional.

31 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Molly was so informative

Molly was so informative, helpful and friendly, not at all pushy , would definitely recommend 👌 x

31 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent Customer Service from Molly

My mum and I had a great experience shopping at DFS. Molly was professional, friendly, and very knowledgeable. She explained everything clearly and made the whole experience easy and enjoyable. Highly recommended!

31 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience

The lady who helped us was super lovely and friendly And bubbly.

Gave us all the information we needed and a great deal on a new 3 piece suite we wanted for our apartment.

31 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The man who served me was very helpful…

The man who served me was very helpful and very quick to respond to my questions and give me the item I wanted

30 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Helpful staff

Helpful and friendly staff

30 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

The lady who was my sales person, her name was Ice she was really amazing. Excellent customer service for me went above and beyond.. wasn’t rushed I took my time making sure I chose the right sofa which I did. Extremely friendly, very knowledgeable great asset to your company.

28 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Lisa was really helpful and a lovely person

Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a friend rather than someone just trying to push a sale.

29 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Thank you Hassan for your help

Thank you Hassan for your help. Excellent customer service! Hassan took his time and explained the details and specs thoroughly.

28 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

Excellent .

We received excellent customer service from
Hassan. He was most helpful and patience. Also Rachel at customer service was friendly and polite.

28 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

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