DFS Furniture - Enfield Recensioni 

6767
TrustScore 5 su 5

4,9

Great Cambridge Road, EN1 1UJ London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... Leggi di più

Valutata 5 stelle su 5

From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went throu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service was brilliant, very friendly, very helpful, everything was easy no hassle showed all the differant options. Saif was brillant


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(6767)

96.596 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Molly was so informative

Molly was so informative, helpful and friendly, not at all pushy , would definitely recommend 👌 x

31 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent Customer Service from Molly

My mum and I had a great experience shopping at DFS. Molly was professional, friendly, and very knowledgeable. She explained everything clearly and made the whole experience easy and enjoyable. Highly recommended!

31 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience

The lady who helped us was super lovely and friendly And bubbly.

Gave us all the information we needed and a great deal on a new 3 piece suite we wanted for our apartment.

31 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The man who served me was very helpful…

The man who served me was very helpful and very quick to respond to my questions and give me the item I wanted

30 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Helpful staff

Helpful and friendly staff

30 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

The lady who was my sales person, her name was Ice she was really amazing. Excellent customer service for me went above and beyond.. wasn’t rushed I took my time making sure I chose the right sofa which I did. Extremely friendly, very knowledgeable great asset to your company.

28 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Lisa was really helpful and a lovely person

Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a friend rather than someone just trying to push a sale.

29 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Thank you Hassan for your help

Thank you Hassan for your help. Excellent customer service! Hassan took his time and explained the details and specs thoroughly.

28 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

Excellent .

We received excellent customer service from
Hassan. He was most helpful and patience. Also Rachel at customer service was friendly and polite.

28 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Our sales rep was amazing

Our sales rep was amazing, friendly and informative not pushy at all

21 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Lisa was most engaging

Lisa was most engaging, friendly, and helpful in navigating our purchase. 10 out of 10 !!

28 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Lisa she is very good

Lisa she is very good . Enfield dfs

27 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very helpful service

Very helpful service. Hassan is a very knowledgeable and personable sales advisor

12 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The sales person Aysul was amazing and…

The sales person Aysul was amazing and made us feel catered to. She ensured that she understood what we needed and was very helpful in helping us visualise fabrics and features of the item we ended up buying. Her colleague Lisa was very friendly and overall it was excellent customer services.

25 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Easy and helpful purchase

DFS is well laid out and guidance was given as I entered the shop as to which area I required.
The member of staff who assisted me was welcoming, helpful, knowledgable and very friendly. She went above and beyond to complete my order and was very patient when I made changes at the last minute.
I hope that the furniture, when I receive it, will be as pleasing as the lady who assisted my purchase.

21 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, listened to our needs and gave good clear advice.

25 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Valutata 3 stelle su 5

3 stars because only one of my sofa…

3 stars because only one of my sofa were delivered, instead of two. I contacted customer service she then texted someone but wasn't able to get a reply. she told me to wait until 72 hrs for a reply back from them.

23 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Good Morning,

Thank you for taking the opportunity to write us a review, we welcome any feedback.

We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.

I have taken a look into your order and can see the furniture is in our central distribution warehouse and this will be sent to your local warehouse as soon as possible, please be rest assured we will get this delivered to you.

Again please accept our sincerest apologies for any delays that have occurred.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish. The sales rep was very friendly, professional, and went above and beyond to help. Everything was completed to a high standard, and I couldn’t be happier with the experience. I would definitely recommend to anyone looking for quality service. Thank you!

22 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great customer service

13 luglio 2026
Logo di DFS Furniture - Enfield

Risposta di DFS Furniture - Enfield

Hello Mr Edwards,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

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