Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Leggi di più
L'azienda ha risposto
We purchased 2 sofas (New Falcon in Ocean) from Elly today. She had a lovely no pressure sales approach and gave us all the information we needed.
L'azienda ha risposto
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
467 Clepington Road, DD3 8RX, Dundee, Regno Unito
- 0333 999 9823
4,9
Eccellente
6K recensioni
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Risposta di DFS Furniture - Dundee
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Ellie was super helpful without being…
Ellie was super helpful without being pushy and was excellent in helping us decide what layout we wanted
4 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Perfect Experience
Got to browse a little before being approached at the right time for help, Amy was very knowledgeable, friendly and efficient - great experience
4 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Rebecca,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello Carol,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Shaun who dealt with us was very…
Shaun who dealt with us was very professional and friendly and explained the product we were buying perfectly
3 luglio 2026
Risposta di DFS Furniture - Dundee
Hello John,
Thanks for your lovely feedback, we’re glad to hear Shaun met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sean was a brilliant salesman welcomed…
Sean was a brilliant salesman welcomed you to the shop let you know that he was there for any help and let you look at your own accord without bothering you. Overall fantastic experience from start to finish would recommend.
3 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Kevin,
Thanks for your lovely feedback, we’re glad to hear Sean met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful
3 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Mrs Anderson,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service from Shaun in the Dundee…
Great service from Shaun in the Dundee branch. We needed a sofa quickly and he delivered on his promise. Would definitely recommend great selection in store.
19 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service from the very…
Great customer service from the very start, staff make things easy and simple when explaining highly recommend
2 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Lewis,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Friendly and knowlegable staff
2 luglio 2026
Risposta di DFS Furniture - Dundee
Hello James,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
No pressure sales. Just help
The sales person made the experience stress free and took us through everything we needed to know
30 giugno 2026
Risposta di DFS Furniture - Dundee
Hello Tom,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
We knew what we wanted and the salesman was very helpful and explained all the care etc. There was no hard sell either.
26 giugno 2026
Risposta di DFS Furniture - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Met at the door and as we knew what we…
Met at the door and as we knew what we wanted we were swiftly taken through ordering process. Good customer service.
30 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
A very enjoyable experience made so by…
A very enjoyable experience made so by a very nice salesman, who was very knowledgeable and helpful
28 giugno 2026
Risposta di DFS Furniture - Dundee
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Jackson was very helpful and attentive…
Jackson was very helpful and attentive throughout
28 giugno 2026
Risposta di DFS Furniture - Dundee
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Good Sales
Salesperson was direct, polite and very knowledgeable. He directed me quickly to a suitable sofa for my needs ( I’m disabled)and didn’t try to increase the product price.
21 giugno 2026
Risposta di DFS Furniture - Dundee
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
New sofa
I’ve had a sofa from DFS for eight years, and I’m happy with both the product and the service.
28 giugno 2026
Risposta di DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Casey the sales rep was very helpful…
Casey the sales rep was very helpful and explained everything to me .
28 giugno 2026
Risposta di DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
He was very helpful and he explained…
He was very helpful and he explained everything that we needed to know
24 giugno 2026
Risposta di DFS Furniture - Dundee
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
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