Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Leggi di più
L'azienda ha risposto
We purchased 2 sofas (New Falcon in Ocean) from Elly today. She had a lovely no pressure sales approach and gave us all the information we needed.
L'azienda ha risposto
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
467 Clepington Road, DD3 8RX, Dundee, Regno Unito
- 0333 999 9823
4,9
Eccellente
6K recensioni
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Le persone hanno visualizzato anche
we had excellent service yesterday…
we had excellent service yesterday everything was explained extremely well to us so that we went on to buy a suite and coffee table we also got a nice cup of coffee while we waited for our paper work to be done a big thank you to the staff at d f s
13 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Kathleen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful staff assistant supplied…
Helpful staff assistant supplied accurate information detailing sizes and prices, additional options and very thorough.
The service was efficient.
We were offered coffee during the booking process and all questions were answered. Excellent customer service.
13 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Friendly and personable
Jackson was very friendly and personable. He went through multiple sofa options to make sure I was happy with what I was going for. He didn’t rush me, which I was grateful for. Discount would have made the review an 11 😂.
4 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sean the Sales assistant was so helpful. …
Sean the Sales assistant was very strong on his product knowledge but more than that he listened to what I needed and made sure I was aware of all the different options I could consider to meet my needs. He was very attentive but definitely not pushy. I’d recommend dfs to others. Looking forward to receiving my furniture.
13 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service from the…
Excellent customer service from the minute we arrived until the minute we left staff name Sean
13 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great sales person
Great sales person. Felt well looked after. Sofa arrived ahead of lead time, delivery men were great. Excellent
31 maggio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
The service at DFS Dundee was amazing!
The service at DFS Dundee was amazing! We got exactly what we needed. All the staff were so friendly and helpful especially Amy and Ellie who looked after myself and my Mum when we were purchasing our sofas. Great service!
11 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Staff all very friendly
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel rushed or pressured into anything! Can’t wait to receive our new sofas and will recommend dfs to others!
12 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
From the minute we walked in the door…
From the minute we walked in the door of D.F.S WE FELT WELCOME. There was no pressure from staff. We walked round store at our leisure, staff showed us to the sofa we were looking for and when we were ready, Amy came to our assistance and told us what we needed to know. Amy also gave us time to make a decision and even to visit other stores in the area. Amy was pleasant and polite, laid out all the options of the furniture we were buying. We were delighted with the purchase and can't wait for delivery.
ELLEN was just as pleasant and polite and very helpful when my daughter decided to buy her furniture.
Well done D.F.S.for employing such pleasant staff.
We will be back.
11 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
The staff were excellent
The staff were excellent. No pressure to buy. A smooth transaction. Would highly recommend.
11 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Ellie was amazing
Ellie was amazing, she is extremely helpful, knowledgeable and made me feel so relaxed when choosing my new settee
11 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We had Ellie helping us today which…
We had Ellie helping us today which made the experience very good.
11 luglio 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Comfortable chair extremely nice salesman
The salesman took time to help and put or mind at rest about certain aspects of our purchase. We will certainly go back to DFS when looking for future furniture requirements
10 luglio 2026
Risposta di DFS Furniture - Dundee
Hello George,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful sales lady
Helpful sales lady, with good knowledge of product and a cheery patient disposition
11 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Gene,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Jackson in the Dundee store was really…
Jackson in the Dundee store was really good and helpful.
10 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Kelvin,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Start made us very welcome
Start made us very welcome. Explained all the benefits that came with purchase
9 luglio 2026
Risposta di DFS Furniture - Dundee
Hello Janice,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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