I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... Leggi di più
L'azienda ha risposto
Paisley made our experience! We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impul... Leggi di più
L'azienda ha risposto
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your pa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Regno Unito
- 0333 999 9742
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Knowledgable and Helpful Staff
I had a very positive experience in the Droitwich showroom. All the staff I encountered were very pleasant and helpful. I mainly dealt with Lee who provided greta service and demonstrated a lot of knowledge about all the products on offer and genuine enthusiasm for their quality.
10 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello Ms Docherty,
We are really grateful for your kind words and for sharing your experience in our store with Lee. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Left a previous review and got the…
Left a previous review and got the names wrong. It was Michele and Lee who were so helpful. I had said Ian! Sorry Lee.
8 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Droitwich
Hello Jacqueline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Beautiful sofa
Beautiful sofa . So sofe and lots of space for my family. Love it very much. The staff was lovely and had lots of patience. Thank you very much.
27 giugno 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lee was helpful
Lee was helpful, informative and listened.
We were very happy with the advice and service.
8 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello Amy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Lots of choice and really helpful staff
Lots of choice and really helpful staff, especially Lee who was fabulous
8 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
I visited the DFS Droitwichtoday and I…
I visited the DFS Droitwichtoday and I am so happy! Lee helped me pick the right furniture. He was very kind, did not rush me, and everything fast, clear and simple.
7 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Made to feel real special and the…
Made to feel real special and the service was amazing I would recommend it to anyone and a big thanks jazz
7 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Hello Andrew,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Service with a smile!
Both sales people we dealt with (Michelle & Lee) were extremely knowledgeable about the product and were able to advise and answer all our questions.
They were keen to demonstrate all aspects of the suite we were looking at.
6 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Returning customer for our 4th sofa
Returning customer for our 4th sofa.
Lee was very friendly and professional made us feel at ease and would highly recommend 5 star service
6 luglio 2026
Risposta di DFS Furniture - Droitwich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lee.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lokked online at several furniture…
Lokked online at several furniture suoppliers but decided it was better to visit a store and look and feel. Glad we did. DFS is a well laid out store with plenty of choices. Amsnd the assistant came to help and provided excellent advice and help. Fully recommned DFS.
4 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amanda was friendly and went out of her…
Amanda was friendly and went out of her way to help us identify the best configuration of sofas for our needs.
Would strongly recommend her as a member of staff and the Droitwich branch overall.
5 luglio 2026
Risposta di DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Amazing Customer Service
Jazz was an incredibly helpful and informative salesman, who explained every part of the process and made us feel very welcome in the store
4 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent
Excellent customer service staff very knowledgeable about the products. Very efficient purchase options available.
3 luglio 2026
Risposta di DFS Furniture - Droitwich
Hello Tim,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Droitwich stars
The staff in Droitwich were both helpful, knowledgeable and supportive when I was shopping in there. They were available to chat about products and freely answered questions but also let me browse at my own pace before choosing the sofas that I wanted. I would definitely recommend the store to others.
2 luglio 2026
Risposta di DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff were lovely friendly and…
Staff were lovely friendly and informative, we were able to take time to think and were helped to choose just the right sofa for us
30 giugno 2026
Risposta di DFS Furniture - Droitwich
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
David , my leather sofa 🛋️
The knowledge, and patience with myself because I had a hard week outside in the heat, i wasnt at my best .David was great , explained everything very simple, step by step, just a very nice 😊 chap ,
28 giugno 2026
Risposta di DFS Furniture - Droitwich
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards
Vanessa
DFS Customer Support
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