Paisley made our experience! We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impul... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... Leggi di più
L'azienda ha risposto
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your pa... Leggi di più
L'azienda ha risposto
The assistant who helped us with our purchase went out of her way to find what we wanted and to ensure that we had the correct product. We were purchasing a leather cleaning kit for our expensive sett... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Regno Unito
- 0333 999 9742
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
A great experience
We were shown lots of options, walked around to sit and see what we wanted and everything was explained clearly. An enjoyable experience.
24 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello Helena,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had a lovely relaxing visit picking…
We had a lovely relaxing visit picking our new sofas with knowledge and patience
23 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Hello,
Thank you so much for sharing your lovely feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Lia
DFS Customer Support
Paisley made our experience!
Paisley made our experience!
We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impulsive!! Thanks Paisley.
Store is well laid out, we didn’t feel pressured or pounced on the whole time we were there either.
10/10 experience
22 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Helpful and polite staff
Helpful and polite staff. Great selection of choice also in store. Pleased to have made our purchase.
20 agosto 2026
Risposta di DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Above and beyond service
The assistant who helped us with our purchase went out of her way to find what we wanted and to ensure that we had the correct product. We were purchasing a leather cleaning kit for our expensive settee so purchasing the right product was essential.
13 agosto 2026
Risposta di DFS Furniture - Droitwich
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Jackie was extremely helpful and talked…
Jackie was extremely helpful and talked us through the whole process start to finish and I’ve left happy knowing I’ve made a great choice
20 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good and attentive staff
19 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
All good thank you,
19 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Very helpful member of staff (Michelle)
17 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Wonderful customer service
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos of my foster dog, Lila! Excellent customer service with a really personal touch. Highly recommend!
17 agosto 2026
Risposta di DFS Furniture - Droitwich
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I was welcomed and after explaining my…
I was welcomed and after explaining my needs and budget I was shown a variety of options that would be suitable for me. I was not rushed in making my decision and the sales advisor. May in Droitwich was lovely and really informed and even made us a lovely cup of coffee. Excellent customer service and I would highly recommend.
8 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello Natasha,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. Not pushy in the slightest, listened and understood what we were after, helped us find exactly what we were after and made the process streamlined and simple.
16 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, it was easy to buy what we wanted.
16 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Only went to browse :)
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your patience, your friendliness and guidance & for making it an easy transaction.
15 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
New purchase completely positively
The staff at DFS Droitwich made the choosing and purchasing of our new items swift and uncomplicated. There was no pressure. Our queries were addressed and details checked. A good level of customer service and done with a personal approach. Thank you.
I would have given a full rating if there had been flexibility or availability on the material swatches, but this is not about the staff at the store, more about the DFS policy I am sure.
15 agosto 2026
Risposta di DFS Furniture - Droitwich
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Risposta di DFS Furniture - Droitwich
Hello Andrea,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Totally sorted by Jackie who was both…
Totally sorted by Jackie who was both highly professional and friendly.
13 agosto 2026
Risposta di DFS Furniture - Droitwich
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
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