I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us. Wond... Leggi di più
L'azienda ha risposto
The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... Leggi di più
L'azienda ha risposto
From entering the store to walking out, we were treated with respect. Excellent customer service Your colleague was superb, gave us every item of information we needed
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Regno Unito
- 0333 999 9756
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Great sales staff !!
Took my elderly parents looking for a sofa and the staff ( sorry can’t remember your names )were amazing so helpful and patient, thank you !!
8 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff were really helpful and…
Staff were really helpful and hospitable. We were offered refreshments while browsing and during the process of ordering.
7 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Coventry
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Coventry
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Darren was super helpful and guided us…
Darren was super helpful and guided us towards adding extra features to our sofas fabric that would protect it, my partner and I didn’t once feel pressured and really enjoyed the overall buying experience- thanks Darren!
6 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing staff and service when coming…
Amazing staff and service when coming here, treated extremely well
6 aprile 2026
Risposta di DFS Furniture - Coventry
Good morning Daljit,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Had a look around the store
Had a look around the store, definitely didn’t have to wait very long for an assistant, who answered all our questions competently. We proceeded with the order and were soon out for f the store. Excellent service.
6 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The perfect sales person
The sales person, Darren was absolutely fabulous and very patient, helped me find the perfect sofa, explained everything in details.
Thank you Darren.
6 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great show room and product selection
Great selection of products and excellent show room. Staff were very professional. Pushed the maintenance bundle a bit but overall will be back.
4 aprile 2026
Risposta di DFS Furniture - Coventry
Good afternoon Michael,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Coventry
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Liked it because they leave you until…
Liked it because they leave you until your ready the guy was pleasant and helpful cant wait for it to come
28 marzo 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good selection of sofas to choose from
Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.
2 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful staff
Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.
3 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great professional service
Really pleased with the whole process Steve was super helpful explained everything really impressed thank you
3 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Such a pleasant shopping experience
Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.
3 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service, excellent options and hopefully a lovely new sofa
The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.
Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.
3 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful staff not pushy knowledgeable
3 aprile 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Salesman clear and concise about…
Salesman clear and concise about suite,guarantee and delivery.
No pressure.
2 aprile 2026
Risposta di DFS Furniture - Coventry
Good morning Richard,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
greeted by Will
We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.
2 aprile 2026
Risposta di DFS Furniture - Coventry
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Will.
Kind Regards,
Jordan
DFS Customer Support
I was happy with my purchase they…
I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room
1 aprile 2026
Risposta di DFS Furniture - Coventry
Good morning Miss Adderley,
Thank you for taking the time to give us a rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
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