DFS Furniture - Coventry Recensioni 

4222
TrustScore 5 su 5

4,9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us. Wond... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From entering the store to walking out, we were treated with respect. Excellent customer service Your colleague was superb, gave us every item of information we needed

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Regno Unito

  • 0333 999 9756

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4222)

93.171 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

greeted by Will

We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.

2 aprile 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Will.

Kind Regards,

Jordan
DFS Customer Support

Valutata 4 stelle su 5

I was happy with my purchase they…

I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room

1 aprile 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good morning Miss Adderley,

Thank you for taking the time to give us a rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

"We had an absolutely amazing…

"We had an absolutely amazing experience buying our sofa from DFS. From start to finish, the process was seamless. The gentleman who dealt with us was fantastic—he was incredibly thorough, took the time to explain everything, and made sure we were completely happy with our choice. Highly recommend!"

27 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Purchased our new sofa today and Will made the experience so easy for us. He was really knowledgeable and great with our 6 year old too. A great range to choose from and lots of flexibility with how we could pay. Much quicker and easier than we expected. Looking forward to receiving the sofa now. Thank you

29 marzo 2026
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Risposta di DFS Furniture - Coventry

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Will served us today

Will served us today. He was very helpful and kind, taking into account all of our needs. Will defo recommend

29 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good afternoon Liz,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff

29 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

DFS AMAZING

From the minute we walked through the door we felt at ease we were approached by lovely members of staff who welcomed us to the store asked if they could help but as soon as we explained we wanted to just have a look round they left us to it with no pushing with questions or bother and that was exactly what we prefer, after a good look round we caught the attention of Steve asked him a few questions about items we were interested in and he was absolutely amazing new exactly how to answer our questions and concerns he had perfect knowledge and we couldn’t of been happier and we were able to order the chairs we wanted and they are to be delivered within a week which was an extra surprise as our last sofa we ordered from a different store took three months we wish we had shopped with DFS before. If you’re looking for amazing service and products go to DFS in Coventry and ask for Steve. Thank you DFS for having this guy on your team 5* A+ and more.

21 marzo 2026
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Risposta di DFS Furniture - Coventry

Good morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Good custom service

Friendly, professional & v helpful staff.
Good choice of fabrics.

27 marzo 2026
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Risposta di DFS Furniture - Coventry

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

No pushy sales people

No pushy sales people
Very friendly and informative sales assitant

26 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great furniture store.

The store was welcoming without being overbearing or feeling pressured/hounded. Once I knew what I wanted it was handled smoothly and quickly to purchase the items.
Lots of options in store and good deals on.

23 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Our experience was amazing from as soon…

Our experience was amazing from as soon as we walked in very helpful

21 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Steve Newey was a fantastic help to us…

Steve Newey was a fantastic help to us in assisting us with all our sofa needs. He ran through all the options and costings clearly and effectively. Thank you Steve, next time we need any furniture we will be coming back to you. Thanks again

22 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Efficient

Efficient, friendly and well explained.

22 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Shaun was not pushy left us to browse…

Shaun was not pushy left us to browse and when we were ready came over explained everything we needed to no and was very helpful

22 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great customer service and great free…

Great customer service and great free coffee.😁😍

15 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good morning Colin,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Salesman was very patient and took his…

Salesman was very patient and took his time to explain all the options to make sure we were happy

21 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Hello,

Thank you for sharing your positive review with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Extremely courteous and helpful member…

Extremely courteous and helpful member of staff.
Showed lots of patience as I couldn't make my mind up!
Discussed at length my options.
Thank you Anthony 😊

17 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good Afternoon Peta,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

We were made very welcome and we asked…

We were made very welcome and we asked to look around by ourselves. So we didn't feel pressure or rushed. The staff were really helpful when we decided what we wanted. Explained everything we needed to know. The young lady knew what she was talking about. Couldn't asked for a better.

14 marzo 2026
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Risposta di DFS Furniture - Coventry

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Staf member were very kindly and very…

Staf member were very kindly and very helpful.
They help you out from beginning till the end.

14 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Valutata 5 stelle su 5

Staff was very friendly

Staff was very friendly, supporting us with all our questions, and I had many. Explained clear everything and offered extras which we purchased. I fully recommend.

14 marzo 2026
Logo di DFS Furniture - Coventry

Risposta di DFS Furniture - Coventry

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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