DFS Furniture - Colne Recensioni 

2355
TrustScore 5 su 5

4,9

Corporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Farz was very polite, helpfulful and knowledgable and helped us on choosing the right Sofas. All the staff were helpful. A good store with very good customer service.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Regno Unito

  • 0333 999 9832

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2355)

97.237 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My experience was made great from Faz…

My experience was made great from Faz what an asset to your company and made sure it was smooth process for me

18 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Faz.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Aisha

Aisha, was very knowledgeable and polite she understood and explained exactly what we were looking for.
Also helped us through the finance.

17 aprile 2026
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Risposta di DFS Furniture - Colne

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

We were helped by a lovely lady named…

We were helped by a lovely lady named Aisha she was very helpful explained everything well it was fast and efficiant friendly service

16 aprile 2026
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Risposta di DFS Furniture - Colne

Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent

Excellent. Lots of choice and options. We were left to browse without pressure, but when I needed help staff were on hand.

14 aprile 2026
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Risposta di DFS Furniture - Colne

Good morning Kath,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Faz was absolutely brilliant what a…

Faz was absolutely brilliant what a credit she is to DFS would recommend anyone looking to purchase a sofa to visit the Colne store for a excellent customer service experience which these days are few and far between

12 aprile 2026
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Risposta di DFS Furniture - Colne

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service

Greeted on arrival and left to browse in peace until assistance was required. Once we had decided on purchasing we had prompt and efficient service. Everything was explained in detail by a friendly and knowledgeable member of staff.

12 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful, honest, knew her stuff, told us about the finance, and very chatty, and intrested in what we had to see,

12 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Colne DFS

Visited the Colne store today. Had my eye on a particular sofa and was just going to have a look, but ended up choosing and purchasing something completely different after looking around the store. The advisor Tehseen was extremely helpful, clearly knew his stuff, and put me at ease. The entire process was extremely easy. Can't wait to get my new sofa. Thanks Tasheen for all your help and also thank you to the lovely lady assistant in the store too.

11 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Thank goodness for Tas and all his help

There are soo many lovely suites to choose from! Thank goodness for tas! He really listened to exactly what I wanted and gave me a lot of helpful information and advice. He was soo patient and has soo much knowledge about the furniture . I feel he gave me very honest advice and I am soo happy with the suite i ended up choosing .

11 aprile 2026
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Risposta di DFS Furniture - Colne

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Fantastic

The lady who helped us was friendly, professional and explained everything about the delivery and after care perfectly. Extremely happy with the service.

11 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The member of staff that served us was…

The member of staff that served us was very helpful, went above and beyond to support us making the right choice and didn’t push us into just buying anything.

3 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Really helpful service and advice

Really helpful service and advice. Can’t wait to get my sofa now. Wasn’t pestered but there when it was needed.

9 aprile 2026
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Risposta di DFS Furniture - Colne

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Talked through everything and had…

Talked through everything and had pastas it took me ages to decide what sofa I wanted

8 aprile 2026
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Risposta di DFS Furniture - Colne

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

This is our second purchase from DFS…

This is our second purchase from DFS and on both occasions we had been dealt with by Farzana (Faz)

She has been extremely helpful throughout and very knowledgeable of your range of products

What made our experience more enjoyable was Farzana's massive joyful personality - GREAT JOB!!

3 aprile 2026
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Risposta di DFS Furniture - Colne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Extremely helpful

Extremely helpful. Explained everything really well. Very friendly. 10/10

7 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good afternoon Josh,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Farzana was excellent

Farzana was excellent

7 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Aisha was very friendly, very helpful and explained everything clearly

6 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good morning Michelle,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

For once i actually enjoyed shopping

For once i actually enjoyed shopping. The assistant was very helpful, left me alone when I just wanted to look but was available to answer questions. She wasn’t pushy.
Good shopping experience

1 aprile 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good morning Dave,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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