We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
L'azienda ha risposto
Farz was very polite, helpfulful and knowledgable and helped us on choosing the right Sofas. All the staff were helpful. A good store with very good customer service.
L'azienda ha risposto
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Regno Unito
- 0333 999 9832
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Great experience great customer service…
Great experience great customer service couldn't fault the staff
2 maggio 2026
Risposta di DFS Furniture - Colne
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
I was impressed with your sales team…
I was impressed with your sales team (Faz & her colleagues).
They were knowledgeable, friendly and patient.
2 maggio 2026
Risposta di DFS Furniture - Colne
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
We were allowed to walk around without any pressure being put on us, and then when we were ready Faz was absolutely brilliant with us.
She was so friendly, and explained all of the options to us in depth. Which we appreciated.
26 aprile 2026
Risposta di DFS Furniture - Colne
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Colne
Good morning Stuart,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Staff remembered my name and reason for…
Staff remembered my name and reason for my enquiry, were polite and helpful.
27 aprile 2026
Risposta di DFS Furniture - Colne
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Farzana in the store was really…
Farzana in the store was really helpful, friendly and provided a great service.
25 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly and experienced staff member.
Very nice staff. Very friendly and knowledgeable about the sofas and their durability. Explained everything Very easily for me to understand. The application for the finance was very easy as well.
26 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The staff was very polite and helpfull.
25 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sofa Shopping
From the moment we entered the store Faz was there to greet us. She made us feel so welcome. She discussed with us our needs and let us roam the store to look around undisturbed. We felt no pressure to buy at all and found her helpfulness a total pleasure. We took the time we needed to discuss our choice and options. By the time we left the store we had decided on a choice that was perfect for our needs. She allowed us to confirm our measurements on a follow up call before finalising our order. We can't wait for our new sofa and foot stool to arrive. We highly recommend DFS and the level of customer service they provide. Thanks again to Faz we really appreciate all your help.
Tracey and Stewart Robson.
25 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Everything was done online easily.
Everything was done online easily.
The staff in the store were very helpful but l found it easier to order online while l sat on my nice new sofa. Thankyou DFS.
18 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
We visited the Colne store of DFS ,we…
We visited the Colne store of DFS ,we was greeted by Tehseen who said Hi & we advised him when wd needed help we would give him a shout we went onti have a browse around & about 20 minutes later we gave him a wave for help Tahseen was very polite ,knowlegable and answered any questions we had i must also say he didnt rush us he was very patient we decided on our suute ,placed the order with him & hr talked us through all delivery instructions we would recieve via txt etc thank you Tahseen
24 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We was greated with a smile today as we…
We was greated with a smile today as we were looking to purchased a sofa
When we saw a sofa we liked
Aisha came and helped us she was so polite explained everything to us
We came away happy thank you
24 aprile 2026
Risposta di DFS Furniture - Colne
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service and exceptional customer…
Great service and exceptional customer care, extremely pleasant lady and explained everything perfectly about the product and process. Shes an asset to your company. Well done
20 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Colne
The lady Faz was very helpful and patient with my elderly parents. She explained everything very well for them to understand.
20 aprile 2026
Risposta di DFS Furniture - Colne
Good morning Kelly,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Colne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Ben was excellent and gave us plenty of…
Ben was excellent and gave us plenty of advice and guidance, would highly recommend.
19 aprile 2026
Risposta di DFS Furniture - Colne
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Great and efficient customer service
Great and efficient customer service
Good understanding of the products available.
19 aprile 2026
Risposta di DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Exellent service
Exellent service. Very welcoming, professional & warming.
Everything was explained very well.
19 aprile 2026
Risposta di DFS Furniture - Colne
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
They where really helpful and talked us…
They where really helpful and talked us through all the options.
18 aprile 2026
Risposta di DFS Furniture - Colne
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience was made great from Faz…
My experience was made great from Faz what an asset to your company and made sure it was smooth process for me
18 aprile 2026
Risposta di DFS Furniture - Colne
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Faz.
Kind Regards,
Jordan
DFS Customer Support
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