DFS Furniture - Colne Recensioni 

2350
TrustScore 5 su 5

4,9

Corporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When entered the store we were met by Farzana who was very friendly without being pushy. We were left to look around at our leisure, when we wanted for help Farzana couldn’t have been more helpful. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Been into the Colne store a couple of times and on both occasions the customer service person that assisted us was Faz , she was extremely helpful and knowledgeable , answered all our questions and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Regno Unito

  • 0333 999 9832

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2350)

95.883 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had a wonderful experience shopping…

I had a wonderful experience shopping for furniture for my new dream-home. Aisha was extremely friendly, welcoming, and genuinely helpful from the moment my wife and I walked into the store. Aisha took the time to understand what we were looking for, answered all of our questions with patience and kindness, and made the whole process feel easy and stress-free. Both my wife and I felt very well looked after, thanks to Aisha’s excellent service and customer-care.

We wish to thank you for your time, effort and exemplary customer service. We are extremely pleased with our purchases and would certainly recommend the store to anyone looking for new furniture.

25 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Easy, fast, smooth sale

Easy. All the information I needed sourced very quickly.
Great service

30 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Faz was really helpful in explaining…

Faz was really helpful in explaining options etc, we look forward to receiving the sofa and chair

29 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great welcome on entering the…

Great welcome on entering the store.allowed to browse with out any pressure always ready to answer questions. When we found the products the sales lady told us to take our time to be sure it was what we was wanting. Upon deciding she was great at explaining the benefits that went with the suites.the lady was a total professional a real credit to the company nothing was too much trouble.i would recommend Scarlett to anyone looking for a suite. Regards Richard Sagar

29 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Was nice and friendly

Lovely girl very informative

29 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Good customer service

Tehseen was very helpful as we needed to ensure the sofa would fit into the property so he helped measure and showed us how the sofa comes apart and explained how it would be delivered and put together when in the property.

28 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tehseen met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Scarlett was a great help

Scarlett was a great help, very knowledge and very helpful.

27 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

ben was excelelent from going in to…

ben was excelelent from going in to coming out of the store with product k nolegeand and taken us through prices and after care and what delivery drivers do when they come with your new sofas all explaned fully and credit terms as well

22 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent staff

Excellent staff, warm welcoming and polite.

22 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service

21 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Great sales person

Great sales person, we placed an order for a euphoria sofa he found us a matching footstool in a different range :)

20 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Top notch

Quick, easy no pressure service. Thank you.

21 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Worth a visit.

. Friendly staff. Not pushy. Informative and straight speaking. Wide range of products and nicely displayed. Customer service was top notch.

19 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Finding what I needed

I came in not knowing anything and needing a sofa, a young lady called Scarlet was a great help, she showed me round explaining the difference in the cushions and comforts, thanks to her i felt a valued customer and went away knowing i had got what I wanted
So thank you Scarlet

16 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The staff was great did not rush me…

The staff was great did not rush me explained the control and let us sit on the seat would recommend to all my friend to visit the shop

16 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Faz was really good

Faz was really good, answered all questions we had

15 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

excellent customer service

excellent customer service. very pleasant not pushy helped with all questions

16 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

from a complaint to a 5 star review!

I needed to speak to the manager about a situation and she handled it with empathy and understanding, which I really appreciated. I then met with the assistant store manager who took my order. He was really friendly, chatty and informative - i felt really at ease and happy with my decision to not allow my initial issue to stop me from using the store and purchasing my dream sofa

15 giugno 2026
Logo di DFS Furniture - Colne

Risposta di DFS Furniture - Colne

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più