DFS Furniture - Christchurch Recensioni 

2175
TrustScore 5 su 5

4,9

Barrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent in every way. The young lady, Gintare, in DFS Christchurch, who helped me with my purchase, was informative, kind, polite and patient, answering all questions fully and clearly, making the e... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Regno Unito

  • 0333 999 9790

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2175)

94.567 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This is the 2nd time this year I have…

This is the 2nd time this year I have purchased furniture from your Christchurch branch, all the staff are really plesant and helpful.

11 agosto 2026
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Risposta di DFS Furniture - Christchurch

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Sue was lovely very helpful and…

Sue was lovely very helpful and explained everything that I needed to know.
Looking forward to getting my new chair

10 agosto 2026
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Risposta di DFS Furniture - Christchurch

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Sue.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Welcoming and knowledgeable

We were dealt with by Maxine at the Christchurch store. She was welcoming, friendly and very knowledgeable. She told us information about our product along with a care product and warranty available to us and our item. She was cheerful and answered our questions throughout our time with her.

7 agosto 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello Derek,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The person who served us had good…

The person who served us had good knowledge of her products and was very helpful. Anything she didn’t know she was able to look up quickly. Her manner was helpful but not ‘pushy’.

7 agosto 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Max at Christchurch was excellent in…

Max at Christchurch was excellent in helping us to find the right sofas for us.
Great customer service

4 agosto 2026
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Risposta di DFS Furniture - Christchurch

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Max.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Friendly service and very informative…

Friendly service and very informative with no pressure. Double and triple checked order details were correct for sofa configuration and colour. Delivery estimation date was fully explained.

2 agosto 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Customer Service

31 luglio 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The sales lady Max helped me to choose…

The sales lady Max helped me to choose from different products exactly what I wanted.

28 luglio 2026
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Risposta di DFS Furniture - Christchurch

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Visiting shop…

We found the staff very informative and friendly

14 luglio 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Had a lovely lady called Beth

Had a lovely lady called Beth
Who was very knowledgeable and polite.
When ordering our 2nd sofa got one last year and today.
Very happy

27 luglio 2026
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Risposta di DFS Furniture - Christchurch

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Really helpful staff good service

Really helpful staff good service

26 luglio 2026
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Risposta di DFS Furniture - Christchurch

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Excellent customer service!!! Went above and beyond to help me over the last 2 days to help me complete my purchase

23 luglio 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service at Christchurch

I visited Christchurch store with my dad to look at recliner chairs. The store had a good range to try. The staff were very attentive on both occasions. On the second visit, my dad found a chair he liked. We were helped by a very nice sales assistant, Shayna.
She was very knowledgeable, but not at all pushy. She was very attentive throughout the whole process from choosing the right fabric, through to arranging the delivery. She was very patient with my (elderly) dad, and they ended up enjoying a chat about the rugby!

17 luglio 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience buying our sofa

Great experience buying our sofa. No pressure to buy but staff on hand to offer help. Everything explained fully by Maxine who was super friendly & informative.

21 luglio 2026
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Risposta di DFS Furniture - Christchurch

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The product was exactly what we wanted

The product was exactly what we wanted. The assistant in the Christchurch Store Beth was so courteous and helpful throughout the whole process . We are very grateful to her

20 luglio 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. The whole team were great with good product knowledge, creative ideas with sensible pragmatic advice to support final sofa choice. Thank you.

18 luglio 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

New sofa

The lady who served me was very patient and kind. Exellent service.

16 luglio 2026
Logo di DFS Furniture - Christchurch

Risposta di DFS Furniture - Christchurch

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

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