I visited Christchurch store with my dad to look at recliner chairs. The store had a good range to try. The staff were very attentive on both occasions. On the second visit, my dad found a chair he... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great experience buying our sofa. No pressure to buy but staff on hand to offer help. Everything explained fully by Maxine who was super friendly & informative.
L'azienda ha risposto
Having had two DFS sofas for the past 15 years I decided to buy again. Maxine the DFS sales consultant was very patient as it took me a number of visits and a complete room change to find the right... Leggi di più
L'azienda ha risposto
Particularly went to the Christchurch store rather than Poole store as sales staff followed us round constantly talking on our first visit even though we said we just wanted to look around. Went back... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Regno Unito
- 0333 999 9790
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Friendly service and very informative…
Friendly service and very informative with no pressure. Double and triple checked order details were correct for sofa configuration and colour. Delivery estimation date was fully explained.
2 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Customer Service
31 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The sales lady Max helped me to choose…
The sales lady Max helped me to choose from different products exactly what I wanted.
28 luglio 2026
Risposta di DFS Furniture - Christchurch
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Had a lovely lady called Beth
Had a lovely lady called Beth
Who was very knowledgeable and polite.
When ordering our 2nd sofa got one last year and today.
Very happy
27 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful sales lady.
11 luglio 2026
Risposta di DFS Furniture - Christchurch
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent customer service!!! Went above and beyond to help me over the last 2 days to help me complete my purchase
23 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service at Christchurch
I visited Christchurch store with my dad to look at recliner chairs. The store had a good range to try. The staff were very attentive on both occasions. On the second visit, my dad found a chair he liked. We were helped by a very nice sales assistant, Shayna.
She was very knowledgeable, but not at all pushy. She was very attentive throughout the whole process from choosing the right fabric, through to arranging the delivery. She was very patient with my (elderly) dad, and they ended up enjoying a chat about the rugby!
17 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience buying our sofa
Great experience buying our sofa. No pressure to buy but staff on hand to offer help. Everything explained fully by Maxine who was super friendly & informative.
21 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello Patricia,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The product was exactly what we wanted
The product was exactly what we wanted. The assistant in the Christchurch Store Beth was so courteous and helpful throughout the whole process . We are very grateful to her
20 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service. The whole team were great with good product knowledge, creative ideas with sensible pragmatic advice to support final sofa choice. Thank you.
18 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
It was such an easy experience we’d…
It was such an easy experience we’d already chosen the sofas we’d liked,so went to store to order was greeted by a lovely lady who made us a coffee and said make yourselves comfortable,then a sales assistant came to take our order,it was so smooth from start to finish and our sales assistant was very helpful
16 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello Josie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
The staff were so happy and helpful…
The staff were so happy and helpful they advised us on all the products and were professional in all areas
The only thing was there was no internet in your store which held up with things on our side so would suggest getting wifi installed
14 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Customer service was excellent very…
Customer service was excellent very thorough and efficient
6 luglio 2026
Risposta di DFS Furniture - Christchurch
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
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