Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Leggi di più
L'azienda ha risposto
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Leggi di più
L'azienda ha risposto
We were greeted with a smile and offered a drink whilst Sue went through our options, and efficiently completed the sale by going through what would happen post sale.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Regno Unito
- 0333 999 9790
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Excellent experience
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and lead us to the right product in line with what we needed.
2 settembre 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Girene.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The staff member was very helpful
The staff member was very helpful, knowledgeable and very friendly. She explained everything I needed to know and took her time with me.
2 settembre 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Sales rep Beth was very professional…
Sales rep Beth was very professional and helpful, making it very easy to select and purchase the right sofa for our needs. This is our second purchase from DFS; they are a very good company to do business with.
2 settembre 2026
Risposta di DFS Furniture - Christchurch
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Good experience
Good experience in store, Shayna was great getting my order together
2 settembre 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Pleasant experience overall
We were greeted with a smile and offered a drink whilst Sue went through our options, and efficiently completed the sale by going through what would happen post sale.
1 settembre 2026
Risposta di DFS Furniture - Christchurch
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Sales Staff were great
Staff in shop very informative and knowledgeable, friendly and helpful.
No pushy sales tactics or following us around which we experienced in other similar shops.
30 agosto 2026
Risposta di DFS Furniture - Christchurch
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very helpful and efficient staff member
29 agosto 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very smooth transaction!
31 agosto 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent in every way
Excellent in every way. The young lady, Gintare, in DFS Christchurch, who helped me with my purchase, was informative, kind, polite and patient, answering all questions fully and clearly, making the experience a pleasure. I will certainly revisit this store as and when I need furnishing for my home.
30 agosto 2026
Risposta di DFS Furniture - Christchurch
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service was outstanding
Customer service was outstanding. The right level of interaction and communication. Incredibly informative and knowledgeable about the products and patient with our indecision.
Our sales advisor, Gintare was excellent and we left feeling 100% satisfied with our purchases.
29 agosto 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent service by Abby
Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!!
She was very informative without being pushy and offered solutions to any queries we raised.
Just excellent, thank you Abby.
29 agosto 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Abby in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service from Maxine at…
Great customer service from Maxine at Christchurch location very knowledgable about the product and fabric quality offered additional products care kit and insurance however not pushy
Engaging and polite really nice sales assistant thankyou
28 agosto 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Amazing service
Sue was absolutely fantastic and really helpful and clear about everything.
27 agosto 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS have delivered the wrong sofa
DFS have delivered the wrong sofa. When I called customer services to tell them, they said the store I ordered it from would have to deal with it and that they would call me in 72 hours. There is no number I can call them on.
This is unacceptable after charging me £129 to deliver the wrong item!
27 agosto 2026
Risposta di DFS Furniture - Christchurch
Hello Elisabeth,
Hope you're well and thank you for taking the time to share your review.
We are very sorry to hear you are experiencing issues with the furniture, I assure you this is not the level of service we would expect for our customers and we will aim to bring this to a mutual resolution for you as soon as we can.
Rest assured the relevant manager is due to call you today. Apologies again.
Kind regards,
Lia
DFS Customer Support
We knew what we wanted and sales team…
We knew what we wanted and sales team made it easy and quick
27 agosto 2026
Risposta di DFS Furniture - Christchurch
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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