Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Went in to greyhound Park chester today looking for a new sofa. Met a lovely man named Matt who was very helpful and was ever so knowledgeable about his job. Came away with everything needed includ... Leggi di più
L'azienda ha risposto
Welcomed by Greg who was very knowledgeable regarding a sofa bed we were looking for. He asked where and what it would be mainly used for, made some recommendations and demonstrated the bed section. O... Leggi di più
L'azienda ha risposto
Good clean layout easy to navigate round. Friendly but professional service by Mat who gave clear explanation of the items we were interested in. This included care of the item delivery options paymen... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Chaser Court, CH1 4QG, Chester, Regno Unito
- 0333 999 9754
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Fantastic!
Laurie was great, made us feel welcome and gave us all the information we required to make an informed choice.
17 maggio 2026
Risposta di DFS Furniture - Chester
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Friendly
Friendly, knowledgeable staff. Information I received was appropriate to my needs. Felt I wasn't being rushed or pushed to make a purchase. Ten out of ten for service and attention. Can't fault anything.
15 maggio 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Jay who helped us choose are new suite was very helpful telling us which ones would suit be best yo look at for the back support that we wanted, she was very friendly and polite when she was putting our package together
17 maggio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service …
Great customer support was given when we needed it by Aaron. Felt comfortable to be able to browse the store without being hassled.
17 maggio 2026
Risposta di DFS Furniture - Chester
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Mat was extremely helpful and very…
Mat was extremely helpful and very patient. Not pushy at all, provided drinks and gave us plenty of time and options to help us to decide.
16 maggio 2026
Risposta di DFS Furniture - Chester
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
I had a wonderful hour in your lovely…
I had a wonderful hour in your lovely showroom in Chester .
Arran helped me with my order.
He was such a nice guy, thank you
Gorgeous Ted Baker sofa and chairs ordered . Just what I have been waiting for. Gorgeous
Farren assistant manager, checked my order, all good, lovely guy 😊
16 maggio 2026
Risposta di DFS Furniture - Chester
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Arran helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Member of staff was really helpful and…
Member of staff was really helpful and knowledgeable.
16 maggio 2026
Risposta di DFS Furniture - Chester
Good morning Paul,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent
As soon as we walked into the Chester store we were greeted and asked if we needed help. We were shown to the part of the store we required and were left alone while.we were looking. Once we found something we liked we called for someone to come and help. We weren't pressured in any way. Daniel was extremely accommodating and answered all the questions we asked.
14 maggio 2026
Risposta di DFS Furniture - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service throughoiut our…
Excellent service throughoiut our visit. Lara was very friendly, professional and knowledgable.
13 maggio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The store is laid out well easy to walk…
The store is laid out well easy to walk round and view all sofas. airy and clean we were approached by a couple of sales not intrusive allowed us to browse. Aaron answered our questions in a friendly and polite manner all details given and explained clearly in a professional way for purchasing the sofa. Looking forward to the delivery and would definitely recommend DFS Chester
12 maggio 2026
Risposta di DFS Furniture - Chester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great service from Lara
Lara helped us she was informative, friendly and helpful. Great service
12 maggio 2026
Risposta di DFS Furniture - Chester
Good afternoon Georgina,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A perfect experience Profesional…
A perfect experience Profesional informative helpful staff who were not overly pushy. Our sales person was very knowledgable, talked us through everything answered all our questions
11 maggio 2026
Risposta di DFS Furniture - Chester
Good afternoon Lynne,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Customer service was great they let you…
Customer service was great they let you wander the store and did not hassle you until you needed help.
10 maggio 2026
Risposta di DFS Furniture - Chester
Good afternoon Samantha,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Overall a nice experience
Overall a nice experience, helpful staff in pleasant surroundings.
11 maggio 2026
Risposta di DFS Furniture - Chester
Good afternoon Trevor,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Greg was fantastic at the Chester store…
Greg was fantastic at the Chester store very patient and helpful
10 aprile 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Chester
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service.
Clear guidance on product and pricing.
Staff amicable and helpful.
Young lady who served us was knowledgeable about product and our needs.
All in all a good experience and we would go back for other major purchases.
10 maggio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The sales team are not pushy
The sales team are not pushy, they let you browse without too much hassle, but there when you need to ask a question
9 maggio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Matt at Chester was really helpful
Matt at Chester was really helpful. He explained everything and offered solutions when I thought the sofa may not fit my room. Very thorough and patient
8 maggio 2026
Risposta di DFS Furniture - Chester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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