DFS Furniture - Carlisle Recensioni 6444

TrustScore 5 su 5

4,9

Duke's Road, CA1 1JD Carlisle, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lovely experience even though we were spending money, met on entry to store by the beautiful Bethney, we ask to be left to look around and Bethney said that was quite ok and to get het attention if we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were totally satisfied with our buying experience at DFS Carlisle! The moment we walked into the showroom, we were met by Robyn who immediately came over to us with a warm welcome and a smile, a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Experience was fantastic, lots of suite's to choose from and the sales team did a great job, Ellie who dealt with us was amazing friendly and knowledgeable, not pushy which was great, she helped us f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi , the shop was busy when I arrived , so I waited for a staff member to become free which was Jackub ( not sure of the spelling ) he was was very helpful and gave me space to make a decision as I wa... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Sofa bed purchase

Hi , the shop was busy when I arrived , so I waited for a staff member to become free which was Jackub ( not sure of the spelling ) he was was very helpful and gave me space to make a decision as I was communicating with my husband via txt as the sofa beds we had seen on line , Carlisle store didn’t stock so I had to start again with the stock , Carlisle store had in . Overall a good experience

30 maggio 2026
Valutata 5 stelle su 5

The salesperson Ellie was extremely…

The salesperson Ellie was extremely informative and helpful.
It was a very comftable area to sit and make a choice.

30 maggio 2026
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Risposta di DFS Furniture - Carlisle

Good Afternoon,

We are really happy that Ellie met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great choice and staff robyn was very…

Great choice and staff robyn was very helpfull with our choice

24 maggio 2026
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Risposta di DFS Furniture - Carlisle

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Extremely helpful team

Extremely helpful , explanation of the product was thorough. More relaxed feeling carrying out all the official business sitting on showroom product we intended purchasing. ie was not escort us into an office or salesperson area like school child to finalise personal details. I was impressed another salesperson confirmed my details without the young Lady hanging around. Good team effort the lady hoovering the showroom, asked if we would like a coffee also Jacob on the Wednesday was very helpful.

29 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Robyn was very welcoming explained…

Robyn was very welcoming explained everything had great experience highly recommend

29 maggio 2026
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Risposta di DFS Furniture - Carlisle

Hello Andrew,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Highly recommend

Highly recommend. So helpful. We were served by Robyn and her knowledge was very helpful. She went out of her way to help us with colours, cushions and a separate chair.

29 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello Lisa,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

New sofa

Great customer service

28 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello Bryan,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Fantastic service…

Fantastic service from David in Carlisle. Highly recommend.

27 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello John,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Robyn Millar

Excellent service Robyn was very helpful and patient as getting the correct size of sofa and fabric combination proved to be a difficult choice for us.

25 maggio 2026
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Risposta di DFS Furniture - Carlisle

Hello James,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Carlisle DFS

Carlisle DFS - Rachael was excellent she knew all about the sofas ,answered all our questions very professional and friendly - a credit to the store 😊

25 maggio 2026
Non scritta su invito
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Was well looked after and was told a…

Was well looked after and was told a lot of information about the couches we were purchasing. Very friendly helpful staff

25 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service from Ellie

Excellent customer service from Ellie, who went out of her way to help me find the right sofa

24 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Such a helpful sales assistant Robyn

Such a helpful sales assistant Robyn. She added the furniture to a plan so we could see for space and checked measurements of our new home which really helped us make our decision. Couldn’t have faulted her advice at all 10/10

23 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Experience was fantastic

Experience was fantastic, lots of suite's to choose from and the sales team did a great job, Ellie who dealt with us was amazing friendly and knowledgeable, not pushy which was great, she helped us find the perfect sofa, were over the moon.
Definitely recommend.

23 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Jakub was attentive

Jakub was attentive, listened to our needs & talked us through the ordering process, costs etc

23 maggio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

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